Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Plus - Baby Blue Jeans
Average customer rating
4.4
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
28
4 Stars
2
3 Stars
5
2 Stars
1
1 Star
2
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Plus - Baby Blue Jeans
Customer Rating
5
Peace of mind in a phone case!
on January 6, 2025
Posted by: jtkayla_6471
[This review was collected as part of a promotion.] In our house, the OtterBox Defender Pro series is like a family tradition.
We’ve been loyal users for years, and here’s why:
While others are walking around with cracked screens and broken cases, our phones remain practically new.
Yes, I’ll admit it—this case is bulkier than the sleeker, cheaper, and more stylish options out there.
But you know what it isn’t? Fragile.
This case is like wrapping your iPhone 16 Plus in a tiny suit of armor.
Thanks to OtterBox, we’ve never had to deal with broken phones, even after two or three years of using the same phone. When we’re ready to upgrade, our phones are still in “like new” condition—making trade-ins and resales a breeze.
So, am I a fan? Absolutely.
I don’t buy any other case. OtterBox Defender Pro isn’t just a case; it’s peace of mind.
Written by a customer while visiting influenster.com
Posted by: John
Verified Purchase:Yes
Otter box has continued to be one of the best all around cases
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Not applicable
Verified Purchase:Yes
Otter box is the only one I have had for the past 10 years. Never had an issue. Saved my phone many times
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lisa
Verified Purchase:Yes
Great case! I wish there was more of a color selection. I think this is why most people use the cheaper ones
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jerry
Verified Purchase:Yes
This my 4 th defender case and I love them. The absolute best protection for your phone!!!
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, January 20, 2025
Thank you for the feedback and please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Lselway7
Verified Purchase:Yes
It’s ok. Defender series always had the plastic screen protector. So you Still need to purchase a screen protector, so there are cheaper cases that’ll do the same thing.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 21, 2025
Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I’m happy with the durability of the case, I am very disappointed that there isn’t a screen protector.
I bought the screen protector separately, and it was all spotted when I put it on.
I bought the screen protector separately, and it was all spotted when I put it on.
Response from otterbox.comBy Customer Service, January 29, 2025
Hello! We are so sorry to hear that the process of applying the screen protector was not successful. If the screen protector is one of our products, please be sure to reach out to our Customer Service Team as we would love to get you a brand new screen protector and opportunity for application of it via our great warranty!
Response from otterbox.comBy Customer Service, January 29, 2025
Hello, Barbara! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs. If you experienced an installation issue with your screen protector and it is one of our products, please reach out to our Customer Service Team as we would be happy to assist you with getting a brand new screen protector and opportunity for a more successful installation via our great warranty!
Written by a customer while visiting otterbox.com
Posted by: Bill
Verified Purchase:Yes
Easy to install and fits perfectly. One high accidental drop of about 15 feet with no affect on the phone
Written by a customer while visiting otterbox.com