Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Plus - Baby Blue Jeans
Average customer rating
4.4 out of 5
4.4
(38 Reviews)
Open Ratings Snapshot
Rating breakdown 38 reviews
5 Stars
28
4 Stars
2
3 Stars
5
2 Stars
1
1 Star
2
85%of customers recommend this product. 
(
22 out of 26
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Plus - Baby Blue Jeans
Customer Rating
1 out of 5
1
Not the quality Defender used to be.
on October 12, 2024
Posted by: SoutherMT
Verified Purchase:Yes
We’ve been using Defenders on our iPhones since our very first Apple device (4S). A constant disappointment has been the lack of designs and colors seen in other OtterBox cases, however we overlooked that because the cases always held up well and protected our phones without fail. We sadly report that this version of Defender for 16 Plus is highly disappointing and we worry if it will protect our devices as well as previous models. This case is advertised as thick, however the material seems thinner than previous cases. Older versions always had a drop down or ridge from the edge of the case to the face of the device. The front of the phone and the camera lenses in the back are practically flush with the edge of the case. We have a screen protector on the front and now are considering buying lens protectors as well. The former design with the dropped edge gave an added buffer space to protect from impacts and scratches that this case simply doesn’t have. We’ve also noticed within the last week that the soft cover is already beginning to be loose fitting and bubbling out in the back around the mag safe section and next to the camera button on the side. This sort of wear, loose fitting bubbling in previous defender cases took at least a month before this would occur. Sadly we are actively seeking other options.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceCustomer ServiceOctober 14, 2024
Hello! We are so sorry to hear your are experiencing issues with the Defender Pro Series csae. Please reach out to our CS Team by phone or via chat, and we are happy to troubleshoot the situation to see how we may help!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Just okay.
on October 19, 2024
Posted by: Tony C
Verified Purchase:Yes
Does the job for now. Disappointed the realtree camo didn’t come in the 16 plus, why only 16? Also, still concerned the flap where the charger goes will eventually break away as it did in my last one.
I would recommend this to a friend!
Response from otterbox.comBy Customer ServiceCustomer ServiceOctober 22, 2024
Hello! We hope you enjoy the great protection this case! Please reach out to our CS Team by phone or via chat, and we are happy to help with any questions or any future warranty needs that could potentially arise.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
OtterBox is Great!
on October 31, 2024
Posted by: Kelly
Verified Purchase:Yes
Wouldn’t protect my phone with anything else. Truly the best protection you can buy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Convience and peace of mind
on November 20, 2024
Posted by: Anonymous
Verified Purchase:Yes
I couldn’t be happier with the OtterBox Defender Series for my iPhone 16 Plus. It’s the ultimate protection for a premium device. The multi-layer design, including a solid inner shell and a rugged outer slipcover, provides unparalleled durability. I’ve dropped my phone multiple times, and it remains flawless, with zero scratches or dents.
What I love most is the built-in port covers, which keep dust, dirt, and lint away from the charging port and speakers. Despite the robust build, the case doesn’t compromise functionality – all buttons, cameras, and the screen are easily accessible.
The Defender Series also includes a belt-clip holster that doubles as a stand, which is super handy for hands-free viewing. It adds a bit of bulk, but that’s a small trade-off for the peace of mind it provides.
If you’re looking for reliable, rugged protection for your iPhone 16 Plus, the OtterBox Defender Series is worth every penny! Highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great product
on January 18, 2025
Posted by: Paul
Verified Purchase:Yes
Great product, happily purchased another one when I purchased a new phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
The best!
on February 1, 2025
Posted by: Mary DW
Verified Purchase:Yes
Sturdy without being bulky. Good grip that feels secure in my hand. Highly recommended.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great Product
on February 4, 2025
Posted by: Mary
Verified Purchase:Yes
This Otter Box case is a game changer for me. It is sturdy, fits well and is a beautiful shade of blue! This is my first Otter Nox purchase, and will not be my last!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
A super protective yet slim case
on February 22, 2025
Posted by: Amanda
Verified Purchase:Yes
Amazing case! Incredibly protective. I am very please with how grippy the rubber case is.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Showing 1-8 of 38 results 
1 2 3 4 5 >>