We’ve been using Defenders on our iPhones since our very first Apple device (4S). A constant disappointment has been the lack of designs and colors seen in other OtterBox cases, however we overlooked that because the cases always held up well and protected our phones without fail. We sadly report that this version of Defender for 16 Plus is highly disappointing and we worry if it will protect our devices as well as previous models. This case is advertised as thick, however the material seems thinner than previous cases. Older versions always had a drop down or ridge from the edge of the case to the face of the device. The front of the phone and the camera lenses in the back are practically flush with the edge of the case. We have a screen protector on the front and now are considering buying lens protectors as well. The former design with the dropped edge gave an added buffer space to protect from impacts and scratches that this case simply doesn’t have. We’ve also noticed within the last week that the soft cover is already beginning to be loose fitting and bubbling out in the back around the mag safe section and next to the camera button on the side. This sort of wear, loose fitting bubbling in previous defender cases took at least a month before this would occur. Sadly we are actively seeking other options.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 14, 2024
Hello! We are so sorry to hear your are experiencing issues with the Defender Pro Series csae. Please reach out to our CS Team by phone or via chat, and we are happy to troubleshoot the situation to see how we may help!
Does the job for now. Disappointed the realtree camo didn’t come in the 16 plus, why only 16? Also, still concerned the flap where the charger goes will eventually break away as it did in my last one.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, Customer Service, October 22, 2024
Hello! We hope you enjoy the great protection this case! Please reach out to our CS Team by phone or via chat, and we are happy to help with any questions or any future warranty needs that could potentially arise.
I couldn’t be happier with the OtterBox Defender Series for my iPhone 16 Plus. It’s the ultimate protection for a premium device. The multi-layer design, including a solid inner shell and a rugged outer slipcover, provides unparalleled durability. I’ve dropped my phone multiple times, and it remains flawless, with zero scratches or dents.
What I love most is the built-in port covers, which keep dust, dirt, and lint away from the charging port and speakers. Despite the robust build, the case doesn’t compromise functionality – all buttons, cameras, and the screen are easily accessible.
The Defender Series also includes a belt-clip holster that doubles as a stand, which is super handy for hands-free viewing. It adds a bit of bulk, but that’s a small trade-off for the peace of mind it provides.
If you’re looking for reliable, rugged protection for your iPhone 16 Plus, the OtterBox Defender Series is worth every penny! Highly recommend it!
This Otter Box case is a game changer for me. It is sturdy, fits well and is a beautiful shade of blue! This is my first Otter Nox purchase, and will not be my last!