Customer reviews from otterbox.com
OtterBox - Glass for Apple iPhone 16 Pro - Clear
Average customer rating
3.4 out of 5
3.4
(59 Reviews)
Open Ratings Snapshot
Rating breakdown 59 reviews
5 Stars
26
4 Stars
6
3 Stars
7
2 Stars
3
1 Star
17
53%of customers recommend this product. 
(
16 out of 30
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Glass for Apple iPhone 16 Pro - Clear
Customer Rating
5 out of 5
5
love this
on January 23, 2025
Posted by: k3lsi3_8048
[This review was collected as part of a promotion.] There is no better brand than otter box. they are they only brand i trust. They always have amazing durable great products. The screen protector stays clear and is scratch resistant. installation is always easy.
Written by a customer while visiting influenster.com
Customer Rating
2 out of 5
2
Very disappointed
on January 23, 2025
Posted by: Store
Verified Purchase:Yes
Bought 2. One worked the other one didn’t. Very disappointed.
Response from otterbox.comBy Customer ServiceJanuary 27, 2025
Hello! We are so sorry to hear one of your screen protectors did not work well. As you enjoy the screen protector that did work well, please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Top Quality
on January 27, 2025
Posted by: sara310_6218
[This review was collected as part of a promotion.] OtterBox never fails to have a top quality products. I have always bought from this brand and I always keep coming back to it because the protection that provides my phone is unmatched and the installation is very easy and clear directions definitely recommended it!
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Repeat Defender
on January 27, 2025
Posted by: Repeat Defender
Verified Purchase:Yes
wish this was a little larger so there were no coverage gaps around it on the 16 pro
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Sux
on February 21, 2025
Posted by: Alex
Verified Purchase:Yes
Glass broke within days. Don’t know why people buy
Response from otterbox.comBy Customer ServiceFebruary 25, 2025
Hello Alex! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Screen protector
on March 29, 2025
Posted by: Joey no
Verified Purchase:Yes
It did crack on the first week... Weird.. Still have no recieved my warranty and it has been 3 weeks.. On the screen protector..
Response from otterbox.comBy Customer ServiceApril 1, 2025
Hello Joey! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Cracked after a month- no drop!
on April 19, 2025
Posted by: AllieBee
Verified Purchase:Yes
I’ve had the screen protector about a month now and it’s already broken right where the iphone16 side button is. It’s cracked on both corners where the case is lacking, and has cracked allllll the way down from one side of the phone to the other. I decided to get this one to better protect it, but it wasn’t that good. I didn’t even drop my phone, I’ve been incredibly careful in how I place the phone down. I am not sure if the screen itself is cracked or just the protector, and I’m honestly too scared to check
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceApril 21, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
It’s okay
on July 15, 2025
Posted by: Solid horse riding case
Verified Purchase:Yes
There are easier screen protectors to install but it does seem to protect the screen
Response from otterbox.comBy Customer ServiceJuly 15, 2025
Hello! Thank you for your feedback! We are always improving our installation process for our screen protectors. If you ever have issues with your screen protector, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
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