Customer reviews from otterbox.com
OtterBox - Glass for Apple iPhone 16 Pro - Clear
Average customer rating
3.4
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
24
4 Stars
4
3 Stars
6
2 Stars
3
1 Star
15
54%of customers recommend this product.
(
15 out of
28)
Customer Reviews for OtterBox - Glass for Apple iPhone 16 Pro - Clear
Posted by: Sci teach
Verified Purchase:Yes
Coming loose in one corner. I followed the instructions and phone was new.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 6, 2024
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Todd
Verified Purchase:Yes
Easy to install, looks great and works great. Would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Wylie70
Verified Purchase:Yes
Relatively easy to apply. At a couple of the corners and on one end, I had to gently lift and reseat it a couple times to get all the air bubbles out, but not too difficult. The applicator box that came with it made it simple to line it up perfectly on my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Phil
Verified Purchase:Yes
This installed as expected, there were more "bubbles" than expected even after rubbing them out with the included tools, however they disappeared overnight. With the bubbles working their way out this fits great and looks great.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: tzracer
Verified Purchase:Yes
Had less than a month and has several scratches already. Already thinking about replacing it.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 29, 2024
Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I found the installation directions and found that the screen was too short for the iPhone 16. You could see the screen below and above the glass protector. So every time you looked at it, you would see a blue and purple line at the top & bottom of the screen. You cant adjust it, it’s ruined if you try.
Do not waste your money on this brand.
Do not waste your money on this brand.
Response from otterbox.comBy Customer Service, Customer Service, November 1, 2024
Hello, Ryan! We are so sorry to hear you experienced an issue! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Frustrated Buyer
Verified Purchase:Yes
Cracks showed up in screen protector within a few days without even dropping the phone.
Response from otterbox.comBy Customer Service, November 8, 2024
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Vpat
Verified Purchase:Yes
I had a difficult time applying the screen. I still have air pockets in my screen. I am waiting on a product that I used previously which was much easier to apply and cheaper.
Response from otterbox.comBy Customer Service, January 7, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com