Customer reviews from otterbox.com
OtterBox - Glass for Apple iPhone 16 Pro - Clear
Average customer rating
3.3
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
27
4 Stars
6
3 Stars
7
2 Stars
3
1 Star
18
55%of customers recommend this product.
(
17 out of
31)
Customer Reviews for OtterBox - Glass for Apple iPhone 16 Pro - Clear
Posted by: Mina
Verified Purchase:Yes
I like the cover I purchased, but the screen protector is already chipped where the side camera button is located. There isn't any protection along the edge of the screen.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 9, 2025
Hello Mina! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Adam
Verified Purchase:Yes
The packaging to put this on the phone is totally flimsy and is almost guaranteed to leave bubbles somewhere on your screen. If you try to fix it, you’ll just make the problem worse. There’s so many cases with better self-adhesive systems on the market now. Buy one of those instead.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 7, 2025
Hello Adam! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Jenna
Verified Purchase:Yes
Cracked after a week! Ugh! I barely dropped it - from a sofa onto the carpet, and it spider web cracked. Crazy.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 6, 2025
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Vpat
Verified Purchase:Yes
I had a difficult time applying the screen. I still have air pockets in my screen. I am waiting on a product that I used previously which was much easier to apply and cheaper.
Response from otterbox.comBy Customer Service, January 7, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: AmyJ
Verified Purchase:Yes
Nothing like it. Had ordered the wrong size case at 1st. Thankfully had the screen protector. Managed to crack it pretty quick without the case but my phone screen remained undamaged. Very clear image through the screen. Great product
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: James
Verified Purchase:Yes
Even after following the instructions correctly and carefully the protector still has bubbles under it other than that it seems like a good product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Great screen protector!
on December 29, 2024
Posted by: hayleyl82_3001
[This review was collected as part of a promotion.] The screen protector is on my phone that I’m using, but it was very easy to put on and the instructions are easy to follow. I’ve always been a big fan of otterbox and with a toddler running around like crazy with my phone, this case has definitely held up. Only reason why it isn’t 5 stars is because there’s 2 air bubbles I can’t get out for the life of me.
Written by a customer while visiting otterbox.com
Posted by: Ganojw
Verified Purchase:Yes
Works fine, excellent installation kit. Probably the easiest and most precise installation kit out there
I would recommend this to a friend!
Written by a customer while visiting otterbox.com