Customer reviews from otterbox.com
OtterBox - Glass for Apple iPhone 16 Pro - Clear
Average customer rating
3.4
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
24
4 Stars
4
3 Stars
6
2 Stars
3
1 Star
15
54%of customers recommend this product.
(
15 out of
28)
Customer Reviews for OtterBox - Glass for Apple iPhone 16 Pro - Clear
Posted by: NAD7
Verified Purchase:Yes
Followed directions but the screen protector didn’t stick on one corner and now has a visible “bubble”
Response from otterbox.comBy Customer Service, December 31, 2024
Hello! We are so sorry to hear that the screen protection installation process was not successful. Please reach out to our CS Team by phone or via chat, and we are happy to help with this via a warranty replacement of your screen protector!
Written by a customer while visiting otterbox.com
Posted by: Adam
Verified Purchase:Yes
The packaging to put this on the phone is totally flimsy and is almost guaranteed to leave bubbles somewhere on your screen. If you try to fix it, you’ll just make the problem worse. There’s so many cases with better self-adhesive systems on the market now. Buy one of those instead.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 7, 2025
Hello Adam! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Don N
Verified Purchase:Yes
Cracked within a few days of putting on our new phone. The otterbox case and this screen protector were a bad purchase. Not happy at all for the price. It cracked right away due to the poor quality of the case.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 18, 2024
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Hef2
Verified Purchase:Yes
It’s ok, but would have preferred a Strada leather option for iPhone 16 Pro
Response from otterbox.comBy Customer Service, February 6, 2025
Hello! We hope you enjoy the great protection that this screen protector provides your device! Thank you for your suggestion of the case series that you have grown to know and love. We are most happy to pass this along to our team!
Written by a customer while visiting otterbox.com
Posted by: MTCN
Verified Purchase:Yes
Otterbox iPhone case is really good. The only thing I don’t like is the tab over the charging port. I realize it’s supposed to keep out dust, but it’s a nuisance. I have to pull that tab back really far in order to put the cable to charge the phone. Otherwise, the charging port can become “out of whack”. This actually happened to me on a Samsung phone, where the charging port was on the side.
Fortunately, at that time, my plan allowed me to exchange my phone for a brand new phone at no cost.
I ended up buying a charger where I put my phone on top of it to avoid this issue altogether. Not too thrilled about it. The phone doesn’t charge as quickly. I’d rather charge it with the charging port.
Fortunately, at that time, my plan allowed me to exchange my phone for a brand new phone at no cost.
I ended up buying a charger where I put my phone on top of it to avoid this issue altogether. Not too thrilled about it. The phone doesn’t charge as quickly. I’d rather charge it with the charging port.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Photog47
Verified Purchase:Yes
Easy to install. All iPhone 16 Pro buttons work perfectly.
Written by a customer while visiting otterbox.com
Customer Rating
5
Screen protector protects my phone from damage
on October 4, 2024
Posted by: Kathy
Verified Purchase:Yes
So far this screen projector has not cracked after I've dropped my phone a few times.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: bootleg mixtape
Verified Purchase:Yes
cool way to install it, otherwise it's lackluster so far.
Response from otterbox.comBy Customer Service, October 31, 2024
Hello! Thank you for your feedback! We have taken your feedback back to our engineers for consideration.
Written by a customer while visiting otterbox.com