Customer reviews from otterbox.com
OtterBox - Glass for Apple iPhone 16 Pro - Clear
Average customer rating
3.4
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
24
4 Stars
4
3 Stars
6
2 Stars
3
1 Star
15
54%of customers recommend this product.
(
15 out of
28)
Customer Reviews for OtterBox - Glass for Apple iPhone 16 Pro - Clear
Posted by: CowboyJo
Verified Purchase:Yes
One of the best screen protectors out there. Works well with their cases. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anita H
Verified Purchase:Yes
The screen protector is tricky to install and allows too much opportunity for dirt and air bubbles to stick.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 16, 2024
Hello, Anita! We are so sorry to hear you experienced an issue with your screen protector in regard to debris collection. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Reajr
Verified Purchase:Yes
Nice glass. Great applicator. Easily and perfectly centered.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kristin R
Verified Purchase:Yes
Exceeded my expectations! I always found screen protectors difficult to install because I’m really picky and I always got dust under it and had to live with the bubbles for years. Not this one! It comes with an amazing installation apparatus that is foolproof. It’s completely straight with absolutely no imperfections, and I’m delighted!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sharon
Verified Purchase:Yes
This is awesome. I was reluctant to put one of these glass protectors on myself but the kit that came with it made it so easy. It went on perfectly and I had no dirt or air bubbles at all. I would not hesitate to purchase one of these in the future.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jeff
Verified Purchase:Yes
Poor quality, screen protector shattered in 4 different spots within two weeks of getting it. The other brand I got with my old phone lasted 2 years without any issues. Definitely going with a different brand next time.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 24, 2024
Hello Jeff! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Bobb
Verified Purchase:Yes
Cracked within a week of purchase. Disappointing given the premium paid.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 24, 2024
Hello Bobb! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
1
Already have a cracked screen after one week
on December 12, 2024
Posted by: Joy F
Verified Purchase:Yes
Not a week into using my new iPhone 16 Pro in my new Otterbox and the screen is cracked at the cut out for the camera shutter button from a fall from an airplane seat to the floor in front of the seat. (Yes I had the screen protector on - it cracked too) I upgraded from an 11 Pro and NEVER had one issue with it and I had that since 11 Pros came out. Beyond disappointed.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 12, 2024
Hello Joy! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com