Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro - Mountain Storm
Average customer rating
4
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
69
4 Stars
11
3 Stars
6
2 Stars
11
1 Star
14
68%of customers recommend this product.
(
52 out of
76)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro - Mountain Storm
Posted by: Robert
Verified Purchase:Yes
This case ain’t that great I dropped it once and broke the screen protector so the case didn’t really do it job
Response from otterbox.comBy Customer Service, August 11, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: Rachael
Verified Purchase:Yes
The functionality is fine on the case, however, the pattern is peeling off after a few weeks.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 18, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: b732
Verified Purchase:Yes
The best cases you can buy. The only brand i will ever put on my iphone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike b
Verified Purchase:Yes
Great case great feel in your hand. I haven’t dropped it yet but I have been using otterbox cases for over 12 years and had many drops and they have held up to the test.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JRock
Verified Purchase:Yes
I was very leery of getting such a heavy duty case. I have small hands and I didn’t want a lot of weight or bulk. This case has really been a surprise. It feels great in my hand and easier to hold than previous cases. It has a great look to it, and I’m glad I purchased it for this cost.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Marianne
Verified Purchase:Yes
I’ve been using the defender series since the iPhone 6 and I would never use another brand or series. My last phone before the 16 was the 12, and the defender series cases for me has never been clear. So to find a defender that was a clear case for my 16 was a no brainer. The design of this case is perfect I think. I’ve dropped my phone at least 1-3 times everyday and it’s been my phones life saver. As for the reviews that address the cut out for the camera button, don’t get the iPhone 16 then. The case integrates this new button perfectly and the cut out works will with my small hands and doesn’t mess with protecting the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chris 4
Verified Purchase:Yes
What impressed me most about this case is that the rubber edges are really high quality - durable, and tough.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chris E
Verified Purchase:Yes
Excellent design. Superb protection. Complements the iPhone 16 Pro beautifully. Only drawback - this new case needs a new installation video! The current YT video is for a different case model entirely.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com