Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro - Mountain Storm
Average customer rating
4
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
69
4 Stars
11
3 Stars
6
2 Stars
11
1 Star
14
68%of customers recommend this product.
(
52 out of
76)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro - Mountain Storm
Posted by: Christie
Verified Purchase:Yes
The case was defective. I tried to send it back, but I was unable to return it.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 15, 2025
Hello Christie! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Pondo
Verified Purchase:Yes
Seems like a good case. I wish there was a better to address the side cutout for the iPhone camera slider, but I don't know how that could be. It doesn't seem quite as bombproof at that cutout.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Perfect phone protector for me who has Parkinson’s
on August 21, 2025
Posted by: Cindy
Verified Purchase:Yes
Sturdy, tough case. I have Parkinson’s and drop things. I have dropped my phone in this case numerous times and the case protects my phone every time. Added bonus the covers are beautiful.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DaveMII
Verified Purchase:Yes
I’ve used OtterBox Defender cases on my last two iPhones and this is the third. The case feels a little less rubbery, especially the back is more of a hard plastic. Not too sure about the camera button cutout on the side and how well it will protect if it were to fall.
Written by a customer while visiting otterbox.com
Posted by: KMM2684
Verified Purchase:Yes
A little bulkier than my previous case, but I am confident it will actually protect my phone much better. My previous case sustained both a cracked screen and cracked screen protector (2 different occasions) and I couldn't remember dropping the phone either time.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Yolandabird
Verified Purchase:Yes
Otterbox did it again- an iPhone case that offers durability and style at the same time.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Leo Chomen
Verified Purchase:Yes
I am hard on a phone.I fish offshore,show homes,volunteer unloading trucks at a food pantry
I drop the phone constantly. No worries!
I drop the phone constantly. No worries!
Written by a customer while visiting otterbox.com