Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro - Mountain Storm
Average customer rating
4
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
69
4 Stars
11
3 Stars
6
2 Stars
11
1 Star
14
68%of customers recommend this product.
(
52 out of
76)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro - Mountain Storm
Posted by: T Poston
Verified Purchase:Yes
The design of the case causes the holster to lose a grip area formerly on previous cases. The holster can’t hold the phone tight because of this so the phone falls out of the holster
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 17, 2025
Thank you for your feedback regarding the Defender Series Pro XT Case. We have taken your feedback to the company for future consideration.
Written by a customer while visiting otterbox.com
Posted by: Kenny
Verified Purchase:Yes
Very good quality which didn’t surprise me at all from OtterBox. I’ve used several of their cases in the past and had good results so I didn't hesitate to get this one for my iPhone 16 Pro.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BooPastels
Verified Purchase:Yes
Not keen on the jagged cutout for the camera button and was disappointed by the selection of colours and designs. Despite these downfalls, I still wanted the drop protection the defender series provides. It kept my previous phone in perfect condition after many drops.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, January 21, 2025
Hello! Thank you for the feedback regarding our Defender Pro XT for the iPhone 16 Pro. We are always improving our products due to feedback like yours! If you are having problems with your case, please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5
OtterBOX is my go to
on January 19, 2025
Posted by: xoxov95_6619
[This review was collected as part of a promotion.] The best case! I just upgraded to the iPhone 16 pro and was excited to use this case , it protects the phone very well it’s easy put on I love the clear and the black around the edges & mag safe works perfectly! I’ve used otterbox cases since my first iPhone and never have I broke an iPhone they are my go to when it comes to phone cases I love the sleek design also protects the lens.
Written by a customer while visiting influenster.com
Posted by: Senior
Verified Purchase:Yes
I'm really pleased with this case! The fit is excellent and it seems very sturdy. I'm left-handed and find the camera slot annoying but that's not OtterBox's fault; it just is what it is because of the iPhone's camera button. The product itself is excellent.
Written by a customer while visiting otterbox.com
Posted by: Gun__Guy
Verified Purchase:Yes
Amazing case. I’ve used Otterbox Defenders on my last 3 iPhones, & let me tell ya, they have taken a beating.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Concerned
Verified Purchase:Yes
Love the case Phone feels very protected Will purchase again
Written by a customer while visiting otterbox.com
Customer Rating
4
iPhone 16 Defender Series Pro XT Case with Mag
on January 28, 2025
Posted by: Bill
Verified Purchase:Yes
Summary: overall, happy with the purchase but the ultimate test will be when the phone is dropped. Fingers are crossed.
Build - looks well constructed, but time will tell how it holds up after extended use.
Ergonomics - on the larger side, but slowly getting used to it but overall the feel is good though.
Style - Otterbox has never been known for it's style but the cases could use some additional color choices, i.e., ones that compliment the colors of the iPhone.
Functionality - mixed on the functional design, i.e., some are nice such as the flip cover for the e.g., the USB-C port which protects the port from lint / dust etc., where as the case has openings which do not protect the phone which could potentially be a vulnerability point.
Price - on the high end.
Ergonomics - on the larger side, but slowly getting used to it but overall the feel is good though.
Style - Otterbox has never been known for it's style but the cases could use some additional color choices, i.e., ones that compliment the colors of the iPhone.
Functionality - mixed on the functional design, i.e., some are nice such as the flip cover for the e.g., the USB-C port which protects the port from lint / dust etc., where as the case has openings which do not protect the phone which could potentially be a vulnerability point.
Price - on the high end.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com