Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,103 Reviews)
Rating breakdown 2,103 reviews
5 Stars
1,571
4 Stars
327
3 Stars
71
2 Stars
40
1 Star
94
91%of customers recommend this product.
(
1,413 out of
1,548)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
1
Self Clean damaged cabinets.
on November 27, 2021
Posted by: Old Engineer
we've had this model for about 6 months.
today we used the self-clean feature for the first time having used the quick steam clean prior to this. while the self clean did a good job of cleaning the oven it runs so hot that it damaged the drawer fronts of the adjoining cabinets. the inside of the cabinets were also very warm. we never had this issue with the old ge range this one replaced. we are still deciding what to do but we know we will not be using the fire hazard self-clean mode again.
today we used the self-clean feature for the first time having used the quick steam clean prior to this. while the self clean did a good job of cleaning the oven it runs so hot that it damaged the drawer fronts of the adjoining cabinets. the inside of the cabinets were also very warm. we never had this issue with the old ge range this one replaced. we are still deciding what to do but we know we will not be using the fire hazard self-clean mode again.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new range!
on November 28, 2021
Posted by: Sage
from NPR, FL
[This review was collected as part of a promotion.] Tried the air fryer first - excellent. Love the options for cooktop - adjusting for the size of the pan, griddle option (always wanted this), and it came with the griddle pan and air frying rack.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Looks nice, has flaws
on December 7, 2021
Posted by: Teddy79
from Syracuse, NY
cook top is fine, the control buttons are often unresponsive, there is no up/down button to adjust oven temperature, and the oven turns off when the timer reaches zero. would buy a different model if you like to cook.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
3
Response from Samsung USBy Carrie Galvan, samsungcare, December 9, 2021
I appreciate your feedback on the range. This helps us improve our products and work to better our customer's experience. If the buttons are sometimes unresponsive; it may be fixed by power resetting your range. If the problem continues, we would be happy to assist. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Smart Range
on December 13, 2021
Posted by: r1luft
from Bluffton
Gender:Male
[This review was collected as part of a promotion.] Samsung hit another home run with this one. Beautiful, clean lines make the range stand out as a centerpiece, and we can't wait to put a matching Samsung smart microwave above it. All of that being said, there is one improvement I would suggest. It would be a nearly perfect product if I had the ability to turn the oven on/off while NOT at home. That is the only thing I would like to see changed, so far. Otherwise, the current features are fantastic. It is super easy to clean the cast parts and underneath them. The ability to air fry large amounts at once is probably my favorite feature.
Written by a customer while visiting The Insiders
Customer Rating
5
Best Range
on January 3, 2022
Posted by: Rnbw1
from Lynwood
Gender:Male
[This review was collected as part of a promotion.] This is the best range I’ve ever had (out of maybe 6). The burners work well and amazing. Center burner with included griddle is a nice little addition.
The stainless steel is a nice and fitting touch with the rest of my kitchen. This has been the most effective self-clean if any range I’ve had, was literally just wipe away as they claim (something I’ve struggled with before).
The only method I didn’t get to try was the air fry as this model didn’t come with an air fry basket and the Samsung one was unavailable. As soon as possible then l I’ll be getting it and testing it out, hoping that like the rest of the range it works flawlessly.
The storage compartment at the bottom is also great for keeping the actual oven portion as empty as possible.
The stainless steel is a nice and fitting touch with the rest of my kitchen. This has been the most effective self-clean if any range I’ve had, was literally just wipe away as they claim (something I’ve struggled with before).
The only method I didn’t get to try was the air fry as this model didn’t come with an air fry basket and the Samsung one was unavailable. As soon as possible then l I’ll be getting it and testing it out, hoping that like the rest of the range it works flawlessly.
The storage compartment at the bottom is also great for keeping the actual oven portion as empty as possible.
Written by a customer while visiting The Insiders
Customer Rating
2
Not impressed
on January 3, 2022
Posted by: perdynh
from Fort pierce, fl
[This review was collected as part of a promotion.] The top of the oven never gets clean and the app never worked so I couldn’t set the time
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Carrie Galvan, Samsungcare, January 7, 2022
Hello, I know you have spent a lot of time on this already. I am here to help. I have attached a link to a guide for caring for your cooktop (https://bit.ly/3f1obeA). In addition, here is a link to a guide to connect your range with SmartThings (https://bit.ly/3n0Djx5). If you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144054784 ) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 6.0 range
on January 3, 2022
Posted by: CT cooker
from CT
[This review was collected as part of a promotion.] Awesome range! Air fryer is amazing! Convection cooks great!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting Samsung US
Customer Rating
5
Two months and loving it!
on January 3, 2022
Posted by: Rmcsannes
from Laurel Bloomery, TN
[This review was collected as part of a promotion.] We bought this two years ago after our 15 year old Maytag bit the bullet. We're loving all of the special features, especially the built-in air fryer. We live in the boonies and lose electricity occasionally. It's great to be able to use the stovetop manually.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US