Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,155 Reviews)
Rating breakdown 2,155 reviews
5 Stars
1,600
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,434 out of
1,579)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
GreT features
on August 1, 2024
Posted by: Luv2shop
[This review was collected as part of a promotion.] I bought two months ago and this is good I really happy with this
Written by a customer while visiting Samsung US
Customer Rating
5
Great Convection Oven!
on July 31, 2024
Posted by: BigRed41
from Pikeville Ky
[This review was collected as part of a promotion.] I bought my stove about 3 weeks ago and have been fully satisfied with the performance of the convection part of the oven.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great range, smart options are a plus.
on July 31, 2024
Posted by: Ronadaja1989
from New York
[This review was collected as part of a promotion.] We have been using this range for around 15 days. My wife loves to cook and this was just the ticket. We had our old Whirlpool range since 2005 and cooking on this is soooo much better. Very happy campers. Thanks Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worse investment
on July 31, 2024
Posted by: Delia
from Los Angeles, CA
I've used the oven a handful of times and since last month we can't operate it. It turns off by itself while preheating, it looks by itself and buttons are being clicked by itself aswell.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy SEA CARE, August 1, 2024
Hearing about your range-related experiences must've been difficult. We're always available to help, Delia.
To help rectify the range by turning it off while in use, please visit the link below for its diagnosis.
Samsung range, oven or cooktop will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
I have shared the manual for instructions on activating the oven lock feature to prevent accidental touches from the control panel. Please visit page 30.
User manual:
https://downloadcenter.samsung.com/content/UM/202405/20240517165152446/01._DG68-01339A-07_NX60A6511SS_AA_EN.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147395894, to help our team pull up your information.
Have a great day!
^Chrystel
To help rectify the range by turning it off while in use, please visit the link below for its diagnosis.
Samsung range, oven or cooktop will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
I have shared the manual for instructions on activating the oven lock feature to prevent accidental touches from the control panel. Please visit page 30.
User manual:
https://downloadcenter.samsung.com/content/UM/202405/20240517165152446/01._DG68-01339A-07_NX60A6511SS_AA_EN.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147395894, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
what a great update
on July 29, 2024
Posted by: Jegrover
from Richmond Hill
[This review was collected as part of a promotion.] My old oven was original to the house and I knew I needed up update. My other appliances are white and I have black hardware on my cabinets so this was going to going to work perfectly. I love how sleek it looks. It takes a bit to get use to the knobs on the front and not on the back, but that just makes it look that much sleeker. The oven is a great size. Comes with a rack for the air fryer feature. I have to admit, I haven't tried the sous vide function yet, but everything else works better then expected. I can get rid of my counter top air fryer now! Five burners with lots of versatility, i can heat up, boil and keep worm. Controls are intuitive, but when in doubt, the app works great. My only 2 negatives, and they are minute, is the beep when timer is done is not very loud and the warming tray on the bottom where we all store extra cooking pans is smaller than I'm used to. This is because oven is larger, so a tradeoff I'm happy to have made. I'm excited to use this new oven for many years to come.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Best features
on July 28, 2024
Posted by: Luv Samsung
[This review was collected as part of a promotion.] I bought this last year and I love it . It has great features I didn’t know I needed
Written by a customer while visiting Samsung US
Customer Rating
5
Simple yet sleek
on July 27, 2024
Posted by: VLAZ
from Mesa, AZ
[This review was collected as part of a promotion.] Great oven upgrade that is seamless tech and looks great, the built in air fry makes for perfect cook everytime
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it!
on July 26, 2024
Posted by: TamzTea
I love this oven range! I have been using it for a year, and just realized that I have not even touched the convection feature. It is sleek, powerful, and has many great features. I can only give it 4 stars because the broil function does not broil evenly. I perhaps should learn how to use the convection feature; it may solve my problems with broil.
Written by a customer while visiting Samsung US