Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,155 Reviews)
Rating breakdown 2,155 reviews
5 Stars
1,600
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,434 out of
1,579)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
3
Meh
on September 19, 2024
Posted by: SamsungOvenOwner
Glass scratches too easy and something seems to flake off the glass. I had to replaced and it still happens. The smart thing control (which is why I bought it) has to be turned back on every time I do anything with it. It’s a safety feature that is pointless because I can just turn it on and leave it on. It’s just annoying that it turns off and I may or may not forget about it.
Features
2
Performance
4
Design
4
Value
4
Response from Samsung USBy SEA Care, September 20, 2024
Hi there,
Maintenance and usage of our appliances can be challenging sometimes. Let us help you with the range.
Here are links to help you with the cooktop. Please follow the steps and click the hyperlinks for further assistance.
Electric cooktop is peeling, bubbling, or cloudy under the surface.
https://www.samsung.com/us/support/troubleshooting/TSG01001943/
Samsung cooktop cookware breakdown.
https://www.samsung.com/us/support/answer/ANS00045483/
Also, to give you more information about the smart control, please see the "Using the smart control feature" on page 38 of the user's manual for reference.
Manual
https://downloadcenter.samsung.com/content/UM/202405/20240508152905550/01._IB_FULL_NE5000A_NE63A6711_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147544526 to help our team pull up your information.
Have a great day.
^Aloe
Maintenance and usage of our appliances can be challenging sometimes. Let us help you with the range.
Here are links to help you with the cooktop. Please follow the steps and click the hyperlinks for further assistance.
Electric cooktop is peeling, bubbling, or cloudy under the surface.
https://www.samsung.com/us/support/troubleshooting/TSG01001943/
Samsung cooktop cookware breakdown.
https://www.samsung.com/us/support/answer/ANS00045483/
Also, to give you more information about the smart control, please see the "Using the smart control feature" on page 38 of the user's manual for reference.
Manual
https://downloadcenter.samsung.com/content/UM/202405/20240508152905550/01._IB_FULL_NE5000A_NE63A6711_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147544526 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
4
Great stove top!
on September 16, 2024
Posted by: Debispot
from Vermont
[This review was collected as part of a promotion.] I love my new stove! Just wish the oven grates were not curved it the back as it is wasted space and I cannot put two cookie sheets side by side anymore.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on September 14, 2024
Posted by: CKTBValentine
from Seymour, IN
[This review was collected as part of a promotion.] I bought this item about a month ago. I'm so happy with it! I love the air fryer, convection oven, and dehydrator all built in!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on September 14, 2024
Posted by: Jaav
from New York
[This review was collected as part of a promotion.] I replaced my range about 2 months ago and I'm very happy with the purchase. It does all the jobs properly and the gas cooktop is amazing. Additional benefits as some of the features can be controlled by the app or samsung devices.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product.
on September 13, 2024
Posted by: Bamma
from Milwaukee WI
[This review was collected as part of a promotion.] Very happy with my purchase. Not only does it look good performance is excellent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Range/air fryer
on September 12, 2024
Posted by: Tambowl72
from Ky
[This review was collected as part of a promotion.] I love my stove! The air fry is an awesome feature!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving 🥰 on my Samsung
on September 12, 2024
Posted by: Pajeepgirl01
from Pennsylvania
[This review was collected as part of a promotion.] I had a Kenmore and recently changed over to Samsung. I’m loving all the features on my new appliance. Can’t wait to utilize them. All the stove itself is so beautiful that I don’t even want to cook on it and believe me I’m a cooker.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Samsung App
on September 12, 2024
Posted by: The cookie maker
[This review was collected as part of a promotion.] We love our new Samsung electric range. The convection option makes the best chicken wings. The Samsung app is great.
Written by a customer while visiting Samsung US