Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,157 Reviews)
Rating breakdown 2,157 reviews
5 Stars
1,602
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,436 out of
1,581)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great Range
on September 30, 2024
Posted by: Txruben
[This review was collected as part of a promotion.] This stove is great. So many functions that make life easier when it comes to preparing meals for a large family, or any family. The
smart things app is very handy given we can monitor the ranges function from our phones. Having a range that doubles as an air fryer allows us to free up counter space. We can now air fry all the food at once instead of in batches. This Range is top notch. The range has a function where you can lock all the buttons and knobs when not in use. The steam clean function cleans like a dream and makes it so easy to clean messes when baking doesnt go as planned.
smart things app is very handy given we can monitor the ranges function from our phones. Having a range that doubles as an air fryer allows us to free up counter space. We can now air fry all the food at once instead of in batches. This Range is top notch. The range has a function where you can lock all the buttons and knobs when not in use. The steam clean function cleans like a dream and makes it so easy to clean messes when baking doesnt go as planned.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
1
Need Liquid Propane conversion
on September 30, 2024
Posted by: Donna
[This review was collected as part of a promotion.] Stove was not installed properly.we have LP gas and the conversion was not done by installer.oven and stove top leave soot on all my cookware
Response from Samsung USBy SEA Care, October 1, 2024
Hi Donna,
Thank you for reaching out regarding your Samsung NX60A6511SG stove. I understand how important it is for your appliance to function properly, especially when it comes to cooking without leaving soot on your cookware.
It sounds like the LP gas conversion wasn't completed during installation, which can lead to issues like incomplete combustion and soot buildup. I recommend contacting a qualified technician to perform the gas conversion correctly, ensuring that your stove operates safely and efficiently.
For guidance on the LP conversion process, please refer to the user manual, starting from page 10 on the 8th bullet, where you will find detailed instructions.
Ensure your range is properly installed and adjusted by a qualified technician for the type of gas (natural or LP) being used. For LP gas, the technician must replace the five surface burner orifices and two oven orifices with the LP orifice set and reverse the GPR adapter, following the manufacturer's instructions and local codes. The agency performing this work is responsible for the gas conversion.
If you need assistance finding a technician or have further questions, feel free to reach out to our Samsung Support page for more resources:
Manual
https://downloadcenter.samsung.com/content/UM/202405/20240517165152446/01._DG68-01339A-07_NX60A6511SS_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147568931) to help our team gather your information.
Have a great day.
^Charles
Thank you for reaching out regarding your Samsung NX60A6511SG stove. I understand how important it is for your appliance to function properly, especially when it comes to cooking without leaving soot on your cookware.
It sounds like the LP gas conversion wasn't completed during installation, which can lead to issues like incomplete combustion and soot buildup. I recommend contacting a qualified technician to perform the gas conversion correctly, ensuring that your stove operates safely and efficiently.
For guidance on the LP conversion process, please refer to the user manual, starting from page 10 on the 8th bullet, where you will find detailed instructions.
Ensure your range is properly installed and adjusted by a qualified technician for the type of gas (natural or LP) being used. For LP gas, the technician must replace the five surface burner orifices and two oven orifices with the LP orifice set and reverse the GPR adapter, following the manufacturer's instructions and local codes. The agency performing this work is responsible for the gas conversion.
If you need assistance finding a technician or have further questions, feel free to reach out to our Samsung Support page for more resources:
Manual
https://downloadcenter.samsung.com/content/UM/202405/20240517165152446/01._DG68-01339A-07_NX60A6511SS_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147568931) to help our team gather your information.
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
So far, so good!
on September 30, 2024
Posted by: FloridaJane
[This review was collected as part of a promotion.] This stove is easier to clean than a previous stove I had. It heats and cools quickly. I don't bake much, but when I've used the oven, it's worked fine. I used to have to adjust my old one up 10-20 degrees to get things to turn out. This one seems perfect.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on September 30, 2024
Posted by: Joseph
from McDonough Georgia
[This review was collected as part of a promotion.] I bought this about a month ago and it works great and it has an Air Fryer too and the bottom element is covered so even if something spills it’s safe unlike my old one had exposed element and it failed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
stylish and great cooking
on September 30, 2024
Posted by: KY MeeW
from Lexington KY
[This review was collected as part of a promotion.] I had this for 2 months so far. so easy to clean, stylish, and quick heat up for oven use, and even cooking! Samsung never disappointed us.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Learning Curve on Extra Features
on September 30, 2024
Posted by: Griff87
from Salinas, Ca
[This review was collected as part of a promotion.] I'm still learning what all of the settings, but it works really well. Air frying isn't as simple as it sounds, and it doesn't consider pre-heating to the correct temperature, so that hasn't panned out as well as I had hoped.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beauty and function!
on September 30, 2024
Posted by: Kathryn
from Cincinnati, OH
[This review was collected as part of a promotion.] We absolutely love the white glass finish of this range. The Wi-Fi connectivity is much more useful than I thought it would be. Heats up quickly and burners function really well. My past experience with glass top cook tops have been that the temperature is hard to control and they are hotter than the temp level used, but this one functions perfect! This range is as functional as it is beautiful!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 30, 2024
Posted by: Love my stove
from Illinois
[This review was collected as part of a promotion.] Love my stove I can also air fry great products love my Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US