Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.6
(1,012 Reviews)
Rating breakdown 1,012 reviews
5 Stars
772
4 Stars
151
3 Stars
38
2 Stars
18
1 Star
33
92%of customers recommend this product.
(
676 out of
733)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Steam cleaning
on September 18, 2023
Posted by: Sands246
from Alabama
[This review was collected as part of a promotion.] I love everything about it , The steam cleaning oven is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
So-so!
on September 18, 2023
Posted by: Deacon
[This review was collected as part of a promotion.] Some nice features overall but I don't like the burners going on and off at full power to maintain the selected temperature rather than regulating the temp with a smaller but continuous amount of current.
Response from Samsung USBy Chrystel, SEA Care, September 21, 2023
We understand that the burner's feature isn't up to your standards. We wish to aid you with your unit, Deacon.
I have shared the manual to learn more information on why the heating elements cycle ON and OFF. Kindly turn to page 23 and read under "About the radiant surface elements," including the "NOTE" for further details.
User manual:
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146314181, to help our team pull up your information.
Have a great day!
^Chrystel
I have shared the manual to learn more information on why the heating elements cycle ON and OFF. Kindly turn to page 23 and read under "About the radiant surface elements," including the "NOTE" for further details.
User manual:
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146314181, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible glass top
on September 18, 2023
Posted by: Mayramim
[This review was collected as part of a promotion.] I love the oven options but I’m very disappointed with range top. Looks terrible. I used only products recommended for range glass top. But it has faded some of the lines. I’m embarrassed of the stove due to that. Would love to get it replaced.
Response from Samsung USBy Chrystel, SEA Care, September 20, 2023
What you feel about the cooktop's finish is valid. We wish to aid you with your range, Mayramim.
To help prevent the faded lines from further happening, please visit the suggested link below, watch the video, and click the embedded "Correct type of cookware" link under "Care tips for your cooktop" for further details.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146307432, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Great Replacement
on September 18, 2023
Posted by: Jean F
from Minnesota
[This review was collected as part of a promotion.] After our old stove blew out a heating element we replaced it with this much improved model. Heats quickly and have had no problems.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features, Super Clean, Very Impressive!!!!!!
on September 18, 2023
Posted by: NICOLE84
from Rayville, La
[This review was collected as part of a promotion.] I bought this and few months ago and am absolutely in love with it and all its settings. My favorite is rhe Air Fry! It is awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT INVESTMENT
on September 18, 2023
Posted by: Samsung lover
from Texas
[This review was collected as part of a promotion.] Awesome Stove....no issues at all....highly recommended.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
samsung range
on September 18, 2023
Posted by: jkb1
[This review was collected as part of a promotion.] I have had this range since December 10 , 2022 . works very well . My wife has told all her friends how much she likes it
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung onen
on September 18, 2023
Posted by: Raptor
from Independence, Missouri
[This review was collected as part of a promotion.] Love my new Samsung electric oven. I was able to connect it with my Samsung phone so if I get distracted, I know when my oven is ready to cook and when it's done. Great convenience! Very good purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US