Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,155 Reviews)
Rating breakdown 2,155 reviews
5 Stars
1,600
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,434 out of
1,579)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
4
Wi-Fi connection is great.
on October 28, 2024
Posted by: kwit
[This review was collected as part of a promotion.] I bought this for my daughter's housewarming gift, she is very satisfied and will be adding more Samsung products. The Wi-Fi feature is very good.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect oven
on October 28, 2024
Posted by: Nschreiner72
[This review was collected as part of a promotion.] Great purchase can't believe it took me this long to get a new oven.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Range
on October 28, 2024
Posted by: Anonymous
from Chicago Il
[This review was collected as part of a promotion.] Great range has every feature that we need and more ..getting the overhead next
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 28, 2024
Posted by: Joshy
from New york ny
[This review was collected as part of a promotion.] Good for me just the quality od the iron middle rach I dont like it
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Great features!
on October 28, 2024
Posted by: YHar
from GA
[This review was collected as part of a promotion.] I bought this about 9 months ago. Love it! Only issue is cleaning the stovetop.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great so Far
on October 28, 2024
Posted by: oldstovesucked
from Ohio
[This review was collected as part of a promotion.] Stove has been excellent so far. Great baking so far and cooks evenly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far, so good!
on October 28, 2024
Posted by: Suzejackson
from Eclectic, AL
[This review was collected as part of a promotion.] I've only been using for a couple weeks so I'm still getting to know it. So far, I like it a lot! Burner size is nice and oven cooks evenly. I like being able to get notifications and preheat from my phone.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality
on October 23, 2024
Posted by: Burnt out
from Canton ohio
The burner stays on high all the time, fixed once and broke again
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, October 24, 2024
Hi there,
Thank you for sharing your experience with the Samsung NE63A6511SS range. Sticking a burner on high can be frustrating, especially after a previous repair.
To address this, you may want to refer to the "About surface cooking" section in your user manual, starting on page 22 and continuing through page 25. This section guides adjusting and troubleshooting the burner settings.
To help improve the issues with your washer, please follow the link and hyperlinks for further details and instructions.
Samsung electric and induction cooktop temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Manual link: [NE63A6511SS User Manual]https://downloadcenter.samsung.com/content/UM/202407/20240724131335393/01._IB_FULL_NE5000A_NE63A6511_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147624292) to help our team gather your information.
Have a great day.
^Charles
Thank you for sharing your experience with the Samsung NE63A6511SS range. Sticking a burner on high can be frustrating, especially after a previous repair.
To address this, you may want to refer to the "About surface cooking" section in your user manual, starting on page 22 and continuing through page 25. This section guides adjusting and troubleshooting the burner settings.
To help improve the issues with your washer, please follow the link and hyperlinks for further details and instructions.
Samsung electric and induction cooktop temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Manual link: [NE63A6511SS User Manual]https://downloadcenter.samsung.com/content/UM/202407/20240724131335393/01._IB_FULL_NE5000A_NE63A6511_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147624292) to help our team gather your information.
Have a great day.
^Charles
Written by a customer while visiting Samsung US