Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,150 Reviews)
Rating breakdown 2,150 reviews
5 Stars
1,596
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
101
91%of customers recommend this product.
(
1,432 out of
1,576)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
4
Love the multiple features but did have an issue.
on November 8, 2022
Posted by: New2Samsung
from Van Buren, MO
[This review was collected as part of a promotion.] We love how the gas range cooks! However, from the time we installed the Range had an issue with the controls for the oven were not working correctly. Then less than seven months after installation one burner stopped working. But, we contacted customer service and they were very helpful. Providing a trick of turning off the electric breaker to the stove for three minutes and then turning it back on to resolve the issue with the oven controls.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good purchase
on November 22, 2024
Posted by: Mdmol12
from Mississippi
[This review was collected as part of a promotion.] I bought it a month ago. It works really well. Overall the high-powered surface unit can boil water very quickly my biggest complaint and I’m not sure why I’ve never had a gas product that stains my pots with so as bad as this one does not sure if it’s the gas or if it’s the stove.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The air fryer is the ideal thing for the stove
on May 5, 2025
Posted by: Ricky
[This review was collected as part of a promotion.] We purchased this stove 3 years ago never had a problem up until this past week the bowlers and the eyes work I think we have an problem with the bake and Air fryer I think you're a knighter it's the problem
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on June 25, 2025
Posted by: Prajwal91
[This review was collected as part of a promotion.] The product is great. Has a large burner, 2 medium and a small one. Its great for everyday usage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this stove
on June 25, 2025
Posted by: Appliances enthusiast
[This review was collected as part of a promotion.] Amazing product enjoy how convenient it is to use especially with the mobile app features
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great range and oven
on June 30, 2025
Posted by: Kaykaybae165
from Kingston Ga
[This review was collected as part of a promotion.] Great oven it cooks all good evenly and never have any problems with it lighting up
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional stove with great capacity
on July 9, 2025
Posted by: Jared
[This review was collected as part of a promotion.] Overall great smart freestanding gas range. Great burners all around for your cooking and baking needs. The dual feature of the gas stove and air fry capabilities is enhanced by the great capacity of 6.0 cu. ft.. The self cleaning feature is a plus to the gas range. It is an addition to my Samsung smart things app.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Garbage
on September 4, 2025
Posted by: unhappy
from Nocona, Texas
[This review was collected as part of a promotion.] Owed for one month. The oven control and clock quit working. Called for repair and they came out and said that he didn't know what was wrong and he had to contact engineering. After two weeks of not hearing anything, I called back and was told that roaches knocked it out and that I had to pay for repairs. If their stove is knocked out by roaches after one month they it is shoddy workmanship.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy SEA Care, September 5, 2025
Hello there, We understand how you feel about the quality of the range not meeting your expectations. We want to speak with you directly to discuss your overall impressions of this experience, review available repair options, and address any other concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150615541, to help our team locate your information when you message us. Have a great day. -John
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150615541, to help our team locate your information when you message us. Have a great day. -John
Written by a customer while visiting Samsung US