Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.6
(1,012 Reviews)
Rating breakdown 1,012 reviews
5 Stars
772
4 Stars
151
3 Stars
38
2 Stars
18
1 Star
33
92%of customers recommend this product.
(
676 out of
733)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great smart feature
on September 5, 2023
Posted by: Ahsan
from Florida
[This review was collected as part of a promotion.] It’s not the best one out there but I’m happy with this stove and it’s Smart Control. I can use my phone to see the status of the stove. Great
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
wonderful product!
on September 5, 2023
Posted by: Spirit
from Sacramento, CA
[This review was collected as part of a promotion.] This is an excellent electric range. I could do all my cooking just using one range. The air fryer amazes me I don't have to use oil when frying. I do not have to worry about switching it off or on I could just do that using the smart things app on my phone. The features are amazing from cooking ,frying,baking and broiling. And even cleaning the range. A wonderful experience for me.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent value.
on September 5, 2023
Posted by: Photokina3
[This review was collected as part of a promotion.] I have had this for a few months now. I am happy, but some of the settings are hard to make. I have trouble controlling it from my Samsung smart phone.
Written by a customer while visiting Samsung US
Customer Rating
4
Becky
on September 5, 2023
Posted by: Becky
from Chandler, TX
[This review was collected as part of a promotion.] It works really good. I can start the oven and it is ready when I get home. That is awesome.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A good balance of features and esthetics
on September 5, 2023
Posted by: Govn8r
[This review was collected as part of a promotion.] I've had this range for just over 1 year now and am happy with the purchase. You lose a little storage if you use the warming drawer for this purpose, but the added cooking space is well worth the trade off. We use the convection setting for just about everything and it really makes a difference.
Written by a customer while visiting Samsung US
Customer Rating
5
All the bells and whistles, and makes it easy.
on September 5, 2023
Posted by: David C
from Coral Springs, FL
[This review was collected as part of a promotion.] Great unit, lets you know when it's pre-heated, and works great. It tells me when it's preheated, when the timer goes off, and that's with a text message on my phone, as well as a beep, so if you've walked away, it notifies you. Great feature also is the airfryer option.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Works well for us…
on September 5, 2023
Posted by: Aaron
[This review was collected as part of a promotion.] Have owned this range for 18+ months and it works just fine. If I could figure out how to set the clock, I could give a better (5 star) rating.
Response from Samsung USBy Chrystel, SEA Care, September 7, 2023
We appreciate you notifying us about the clock feature. Let's help you set the clock, Aaron.
I have shared the manual for instructions on setting the clock correctly. Kindly turn to page 29 for your reference.
User manual:
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146255812, to help our team pull up your information.
Have a great day!
^Chrystel
I have shared the manual for instructions on setting the clock correctly. Kindly turn to page 29 for your reference.
User manual:
https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146255812, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Great Stive
on September 5, 2023
Posted by: Ainlj
from Sturgis, KY
[This review was collected as part of a promotion.] I bought this stove almost a year ago & I love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US