Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,152 Reviews)
Rating breakdown 2,152 reviews
5 Stars
1,597
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,432 out of
1,577)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Love it!
on September 9, 2024
Posted by: Kybeck
from Lagrange KY
[This review was collected as part of a promotion.] I bought this product about 10 months ago. We are very happy with the range. I like the smart capabilities alot! My favorite feature is the air fryer. Cooks great, love the air fryer basket, I can fit a lot of food on it!
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on December 6, 2024
Posted by: Lois
from florida
[This review was collected as part of a promotion.] haven't had a chance to use it much, but look forward to the air fry
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great range!
on December 27, 2024
Posted by: Aubu
from Colorado
[This review was collected as part of a promotion.] Bought another version of this range and sold it along with the house. Couldn’t wait to the version with the air fryer. The range is show easy to use, with tons of features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great stove and air fryer oven
on February 27, 2025
Posted by: Kretzy
from Coconut Creek Florida
[This review was collected as part of a promotion.] Excellent choice, Love it, Thankfully, I bought it when I did on sale makes my kitchen look very professional
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Expensive Paperweight
on June 23, 2025
Posted by: Alienbaldman
from Washington
This is one expensive paperweight. Only a couple years old and glass top is separating from top. Fan is making noises. Oven doesn't keep set temp. Display will do weird things when the oven gets steamy. i will never purchase another Samsung appliance. DO NOT PURCHASE.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, June 24, 2025
Hi there,
We understand the significance of a working range in your household. Let's help you out.
Please refer to the links below to address your concerns with your range. For tips, browse over the hyperlinks.
Samsung oven fan is making a noise, not working, or won't turn off:
https://www.samsung.com/us/support/troubleshooting/TSG01001942/
Samsung oven temperature issues (See "Oven temperature does not match thermometer"):
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-temperature-does-not-match-thermometer-2
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149713188, to help our team locate your information when you message us.
Have a great day.
-John
We understand the significance of a working range in your household. Let's help you out.
Please refer to the links below to address your concerns with your range. For tips, browse over the hyperlinks.
Samsung oven fan is making a noise, not working, or won't turn off:
https://www.samsung.com/us/support/troubleshooting/TSG01001942/
Samsung oven temperature issues (See "Oven temperature does not match thermometer"):
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-temperature-does-not-match-thermometer-2
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149713188, to help our team locate your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
2
Minor defects_ Check between Top side and oven
on June 30, 2025
Posted by: Ilhak
from Lagrange, GA
There are some minor defects. It's been two days since I purchased it.
So, I'm not sure if there are any other performance issues.
There is a gap between the top and the oven, and there is a bolt hole in the middle that is not fastened.
I reported it to the service chat, but since I did not choose the option to have it installed by a professional ($25), they told me to call an installer.
However, the installation is just connecting the power cord and plugging it into an outlet.
So, I'm not sure if there are any other performance issues.
There is a gap between the top and the oven, and there is a bolt hole in the middle that is not fastened.
I reported it to the service chat, but since I did not choose the option to have it installed by a professional ($25), they told me to call an installer.
However, the installation is just connecting the power cord and plugging it into an outlet.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
2
Response from Samsung USBy SEA Care, July 1, 2025
We understand your worries about the minor defects you're seeing in your new range, Ilhak.
You can contact our Support Team via the link below to speak with a live representative and receive additional assistance with your unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with the reference number (1149804212) to help our team locate your information when you message us.
Have a great day.
-John
You can contact our Support Team via the link below to speak with a live representative and receive additional assistance with your unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with the reference number (1149804212) to help our team locate your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
1
My oven shouldn't try to play music
on August 3, 2025
Posted by: Cam_
I bought a Samsung NX58R4311SG range years ago that I loved. It was accurate, the control panel was user friendly, it had all the modes I needed, and it just worked. So when I bought a new house and needed an oven, I automatically went to the current version of that oven which is this one. I used it for the first time today, and I don't care how great every other feature is, the absolute terrible sound notifications on this unit make it a 1-star unit.
First, after the oven has reached its preheat temperature, it plays a stupid jingle *three* times. I thought that was bad. But then I tried the timer and it plays what another reviewer described as it "sounds like a 3rd grader playing a recorder in your face." The only option is to completely turn off sounds. It is all or nothing. With no sounds, you no longer get button press sounds or preheat alerts.
My current solution is to turn off the sounds and use the SmartThings app when preheating. That will give me a notification on my phone and watch (haven't yet tested if it'll integrate with Google Home to have that give me a notification). And then I just can't use the timer on the oven. Luckily, I have multiple other timers in the kitchen.
I will never buy another Samsung appliance without researching the notification sounds. I didn't buy the washer/dryer because of that. If Samsung can offer a firmware update that allows for choosing beeps over the horrid "music", I will change my rating.
First, after the oven has reached its preheat temperature, it plays a stupid jingle *three* times. I thought that was bad. But then I tried the timer and it plays what another reviewer described as it "sounds like a 3rd grader playing a recorder in your face." The only option is to completely turn off sounds. It is all or nothing. With no sounds, you no longer get button press sounds or preheat alerts.
My current solution is to turn off the sounds and use the SmartThings app when preheating. That will give me a notification on my phone and watch (haven't yet tested if it'll integrate with Google Home to have that give me a notification). And then I just can't use the timer on the oven. Luckily, I have multiple other timers in the kitchen.
I will never buy another Samsung appliance without researching the notification sounds. I didn't buy the washer/dryer because of that. If Samsung can offer a firmware update that allows for choosing beeps over the horrid "music", I will change my rating.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
1
Value
3
Response from Samsung USBy Samsung Care, August 4, 2025
Hello,
We understand how you feel about the range notification sound.
Should you need further support with the unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
We understand how you feel about the range notification sound.
Should you need further support with the unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Good stove
on August 9, 2025
Posted by: dsckc
[This review was collected as part of a promotion.] Great stove, so far. Only a little over a month old, but working fine. Cooks and bakes as it should.
Written by a customer while visiting Samsung US