Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great Range, Even Better Features!
on December 13, 2024
Posted by: Rmfisk
[This review was collected as part of a promotion.] We have had this range for about 2 years now. We have had absolutely no issues with the range. It’s very easy to clean and disassemble for a deep clean. The smart features are incredible and the ability to preheat your oven at the touch of a button on your phone is so convenient. I will say if you are running your oven and multiple eyes at the same time it can take a little bit longer for pre-heat/reach boiling but it’s nothing that is honestly noticeable. We are slowly converting our house to all Samsung appliances because of how reliable they are!
[This review was collected as part of a promotion.] We purchased last month So far. Only have used the burners and bake mode. Am pleased with the large oven and the features are helpful. I am enjoying the wifi connection that not only shows up on Mt phone, but on my TV. NEAT! I'll be trying out the air fryer mode and convection shortly. So far, so good!
Big regret this thing is unreliable. The door switch has been replaced twice and I need to make 100 cookies by tomorrow and it's doing it again. The door is closed and it's blinking door
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Care, December 13, 2024
Greetings!
It must be incredibly frustrating to deal with this situation, especially when you're up against a deadline. We are here to help.
I have shared a Samsung link below to assist with your experience with the door.
Samsung range or wall oven error codes: https://www.samsung.com/us/support/troubleshooting/TSG01001948/
Should you need more assistance with the range, please feel free to get back to us via the following options:
[This review was collected as part of a promotion.] Loving our new Samsung 6.3 cu. ft. Smart Electric Range! The air fry, convection, and WiFi features are game-changers, making cooking faster and more convenient. A perfect upgrade for the kitchen!