Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,155 Reviews)
Rating breakdown 2,155 reviews
5 Stars
1,600
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,434 out of
1,579)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
4
So far. Very good!
on December 13, 2024
Posted by: JOHNNY
[This review was collected as part of a promotion.] We purchased last month
So far. Only have used the burners and bake mode. Am pleased with the large oven and the features are helpful. I am enjoying the wifi connection that not only shows up on Mt phone, but on my TV. NEAT! I'll be trying out the air fryer mode and convection shortly. So far, so good!
So far. Only have used the burners and bake mode. Am pleased with the large oven and the features are helpful. I am enjoying the wifi connection that not only shows up on Mt phone, but on my TV. NEAT! I'll be trying out the air fryer mode and convection shortly. So far, so good!
Written by a customer while visiting Samsung US
Customer Rating
1
Worst oven ever
on December 12, 2024
Posted by: Ninab85
from Westtown ny
Big regret this thing is unreliable. The door switch has been replaced twice and I need to make 100 cookies by tomorrow and it's doing it again. The door is closed and it's blinking door
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Care, December 13, 2024
Greetings!
It must be incredibly frustrating to deal with this situation, especially when you're up against a deadline. We are here to help.
I have shared a Samsung link below to assist with your experience with the door.
Samsung range or wall oven error codes:
https://www.samsung.com/us/support/troubleshooting/TSG01001948/
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147908112 to help our team pull up your information.
Leo
It must be incredibly frustrating to deal with this situation, especially when you're up against a deadline. We are here to help.
I have shared a Samsung link below to assist with your experience with the door.
Samsung range or wall oven error codes:
https://www.samsung.com/us/support/troubleshooting/TSG01001948/
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147908112 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
Great stove
on December 12, 2024
Posted by: Jacki
from Bridger MT
[This review was collected as part of a promotion.] I am very happy with my new stove, I love all the oven features it has.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good range
on December 11, 2024
Posted by: Stew
from Florida
[This review was collected as part of a promotion.] So far so good, like the wifi application
Also enjoying the airfry too
Also enjoying the airfry too
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on December 11, 2024
Posted by: Rovianny
from Alliance, Ohio
[This review was collected as part of a promotion.] Me encanta en todos los sentidos la parilla es de muy buena calidad
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great ranger
on December 11, 2024
Posted by: Anonymous
from North Carolina
[This review was collected as part of a promotion.] Loving our new Samsung 6.3 cu. ft. Smart Electric Range! The air fry, convection, and WiFi features are game-changers, making cooking faster and more convenient. A perfect upgrade for the kitchen!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Christmas gift
on December 10, 2024
Posted by: KeyMan
[This review was collected as part of a promotion.] I bought this a month ago for my wife for Christmas but we just couldn't wait any longer to use it because we have been using it constantly it is such a good Workhorse this range let's hope it lasts a few years
Written by a customer while visiting Samsung US
Customer Rating
1
Do Not Buy Samsung Gas Stove
on December 10, 2024
Posted by: Do Not Buy Stove
from Lyon Township, MI
Do not buy Samsung gas stove. My stove is only 2 years old and I’m having issues with tSamsung stove. The 1st issue I had with this stove is on Christmas Eve 12/24/2023. The stove catch on fire. They came and fix the stove however they damaged my hardwood floors and Samsung would not help in getting it fix. The next issue I had with this stove is 2 days before Thanksgiving 11/24/2024 I use the 3 hour clean cycle for the first time and after a few hours the stove stops working and trip the GFI causing electrical issues. Friday they sent someone out who basically test the oven for 10 minutes and reported nothing is wrong with the stove. He told me I had electrical problems. My home is a new build that was build to code and the stove is a gas stove so it shouldn’t trip the GFI. Of course I ran the 3 hour clean cycle again and it trip the GFI again. I called an electrician, Now this time the stove will not come back on. The electrician said that the problem was with the stove. I also complained to Samsung asking them to replace the stove due the fire other part could have been damaged . The electrician informed that no will give a warranty on a stove that catch fire. The stove could also cause other damage to my electrical system. Samsung wants to fix the stove however when there cell phones catch fire they replaced the cell phone. Also if they damaged my property they are not going to help make the company fix the damages, so I’m scared they will damage my electrical system or the stove blow my house up this time. Also I read that Samsung knows about the issues with there stoves since 2018.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Care, December 11, 2024
Greetings!
It must be incredibly frustrating to deal with such serious situations. We would love to help.
I have shared a Samsung link below to help with your experience with the range.
Samsung range, oven, or cooktop will not turn or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147887265 to help our team pull up your information.
Leo
It must be incredibly frustrating to deal with such serious situations. We would love to help.
I have shared a Samsung link below to help with your experience with the range.
Samsung range, oven, or cooktop will not turn or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147887265 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US