Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,150 Reviews)
Rating breakdown 2,150 reviews
5 Stars
1,596
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
101
91%of customers recommend this product.
(
1,432 out of
1,576)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
1
Garbage
on January 8, 2026
Posted by: Prago
Don't buy samsung appliances once warranty expires unit starts failing.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy SEA Care, January 8, 2026
Thank you for sharing your feedback, Prago. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality.
on January 8, 2026
Posted by: Jason
From day one had problems. The middle burner never stopped without a lighter, even after they sent someone to fix it. One of the knobs broke off after one year. The stove finally gave up after two years, even after I spent 500 dollars on the parts they said to replace. The extended warranty company won't fix my other appliance and wants me to spend $400 to have a technician come to my house, then might refund the cost. I used to buy only Samsung, but they have gone downhill. Look for another brand, and maybe when they focus on quality, I might go back.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Ricardo, Samsung Care, January 12, 2026
Hi Jason,
We understand your disappointment with not having the best experience with your range. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151813786) to help our team pull up your information when you message us.
Thank you.
-Ricardo
We understand your disappointment with not having the best experience with your range. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151813786) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on January 12, 2026
Posted by: lolumbr
from indiana
[This review was collected as part of a promotion.] So far so good.. Have only had installed a few days and have not had time to cook a lot. I am disappointed that there is not a better how to use the range instructions.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Basic Stove
on January 27, 2026
Posted by: Mooks20
[This review was collected as part of a promotion.] Love our new stove! So far all the features work well. I appreciate the simplicity and quality. The size is perfect in my small kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice range
on February 23, 2026
Posted by: WSJ58
from Arizona
[This review was collected as part of a promotion.] actually a very nice oven range great features the only thing missing is a warmer drawer at the bottom .
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Touch pad sensitivity.
on March 15, 2026
Posted by: Stephanie
I like many of the features of the stovetop and oven but I find the control display confusing and many of the touch features are not very responsive. Sometimes it takes 4-5 tries for the start touch to actually engage. This is very frustrating.
Written by a customer while visiting Samsung US
Customer Rating
4
Great range but features aren’t impressive
on July 13, 2021
Posted by: Steph91
from Minneapolis, MN
[This review was collected as part of a promotion.] I absolutely love this range but I probably should have just went with a cheaper one without the air fry or smart/wifi features as these features aren’t very helpful. The smart capabilities only allows you to set the timer and what you want to preheat the oven to but it won’t start preheating until you physically go and push start on the oven. And then with the air fry feature, I’ve learned is no different than convection except the convection fan maybe spins a little faster? I’d go with a cheaper version of this range that is convection but not air fry and wifi capable to save a couple hundred dollars on features that don’t really make any difference.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Don't even think about it
on May 2, 2023
Posted by: Not happy
from Newark DE
I had this range for about 3 weeks. A sauce boiled over (on a rapid boil burner - go figure) and now the cook top is pitted. Apparently, this is NOT covered under warranty. I now have to pay to have it repaired in addition to what I just paid for the range. Very upsetting. It's a stove - food will spill. I cleaned it when the burner was cooled, but too late. Samsung needs to re-engineer this product. It's like having an umbrella that gets ruined when it gets wet. And how is damage that makes the product unusable considered "cosmetic" and not covered? I will never buy another Samsung product - not a phone, not a fridge, nothing...
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy John, Samsung Customer Care, May 9, 2023
Good day,
Let's get you the details for possible improvements with this Samsung range.
Keeping your range clean requires extra attention. The best way to maintain an electric range and prevent stain buildup is to clean spills immediately.
Please turn to pages 39-43 of the ranges user manual for cleaning:
https://downloadcenter.samsung.com/content/UM/202103/20210308173729692/NX58K7850SS_AA_AC_DG68-00787A-08_EN.pdf
For additional reference, you can watch this youtube video for a visual walkthrough on how to clean your Samsung electrical range (Start time: 0:00 and end time 1:44):
https://www.youtube.com/watch?v=pCLkUo4ns6w
Should you need support in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1145755046, to help our team pull up your information when you message us.
Have a great day.
-John
Let's get you the details for possible improvements with this Samsung range.
Keeping your range clean requires extra attention. The best way to maintain an electric range and prevent stain buildup is to clean spills immediately.
Please turn to pages 39-43 of the ranges user manual for cleaning:
https://downloadcenter.samsung.com/content/UM/202103/20210308173729692/NX58K7850SS_AA_AC_DG68-00787A-08_EN.pdf
For additional reference, you can watch this youtube video for a visual walkthrough on how to clean your Samsung electrical range (Start time: 0:00 and end time 1:44):
https://www.youtube.com/watch?v=pCLkUo4ns6w
Should you need support in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1145755046, to help our team pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US