Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.6
(1,012 Reviews)
Rating breakdown 1,012 reviews
5 Stars
772
4 Stars
151
3 Stars
38
2 Stars
18
1 Star
33
92%of customers recommend this product.
(
676 out of
733)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
included air fryer
on May 22, 2023
Posted by: terry
[This review was collected as part of a promotion.] I bought this a month ago, am very happy with it. included air fryer
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on May 25, 2023
Posted by: Walter
[This review was collected as part of a promotion.] Purchased three weeks ago and my wife likes it fine.
Written by a customer while visiting Samsung US
Customer Rating
5
How to replace front door glass
on May 31, 2023
Posted by: Jfalemos
I just bought the 30 in. 5 Element Freestanding Electric Range in Stainless Steel with Air Fry, Convection, Dehydrator Oven Cooking Model#: NE63A6511SS
Sku#: 1006227823
Very happy with the product but in fortunately the front door glass broke today. Any place or way I can replace it?
Sku#: 1006227823
Very happy with the product but in fortunately the front door glass broke today. Any place or way I can replace it?
Written by a customer while visiting Samsung US
Customer Rating
5
Front door broke
on May 31, 2023
Posted by: Jfalemos
from Cooper City Florida
I bought this product 2 months ago. Unfortunately my front door glass broke. Any page or technical support to replacements
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Stove
on June 14, 2023
Posted by: Jolene
from Fairbanks Alaska
[This review was collected as part of a promotion.] I have had my new stove for a couple of weeks now. I am SO in love with it. Am still learning all that it can do. Great product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cooking Nirvana
on June 15, 2023
Posted by: Buon Appetito
from Elkhart, IN
[This review was collected as part of a promotion.] I’ve been using my new stove for a couple weeks now and I’m in love. I’ve cooked ribs in the oven and air fryer, used the big burner to pan sear Chilean sea bass, a couple ribeye steaks, and grilled cheeses. Everything has turned out so amazing. The ribs dripped in the bottom of the stove and using the steam clean and a sponge and my stove looks brand new again. It is everything I was hoping for.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent choice
on June 24, 2023
Posted by: davdanger
from Auburn, CA
[This review was collected as part of a promotion.] Far more features than expected for the price. Bread Proofing, convection cooking are things I didn't think I needed, till we used them. Clock setting info could be a little clearer - just tap, don't hold 3 sec. And should be in the quick start rather than online.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
WATER STAINED IT!
on June 24, 2023
Posted by: Debbie
Can SOMEONE tell me how to clean the glass cooktop??!! Water stains it. When I asked customer service they recommended baking soda, then lemon, then Cerama Bright. Water stains it....period. I tried the baking soda and lemon...it got worse. I repeat...water stains it...plain water. A new stove and it looks like crap. I will try the Cerama Bright but if water stained it, I can guess the results. Am I the only one with this problem? I need help!
Response from Samsung USBy Charles, Samsung Customer Care, June 30, 2023
Debbie, let me help you get the cooktop in pristine-looking condition.
Please see the "Clean your cooktop" section in the link and the video at 0:27 "Clean messes right away" section of the video link below to guide you on proper cleaning and maintaining your glass cooktop.
Clean and care for your Samsung electric cooktop
https://www.samsung.com/us/support/answer/ANS00060833/
How to clean electric and gas ranges
https://www.youtube.com/watch?v=pCLkUo4ns6w
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145954930) to help our team gather your information.
Have a great day.
^Charles
Please see the "Clean your cooktop" section in the link and the video at 0:27 "Clean messes right away" section of the video link below to guide you on proper cleaning and maintaining your glass cooktop.
Clean and care for your Samsung electric cooktop
https://www.samsung.com/us/support/answer/ANS00060833/
How to clean electric and gas ranges
https://www.youtube.com/watch?v=pCLkUo4ns6w
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145954930) to help our team gather your information.
Have a great day.
^Charles
Written by a customer while visiting Samsung US