Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,099 Reviews)
Rating breakdown 2,099 reviews
5 Stars
1,568
4 Stars
327
3 Stars
71
2 Stars
40
1 Star
93
91%of customers recommend this product.
(
1,410 out of
1,544)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
4
🤩 🤩🤩
on October 6, 2025
Posted by: Visha
[This review was collected as part of a promotion.] I love it 😍😍😍 cool features and save energy sufficient
Written by a customer while visiting Samsung US
Customer Rating
4
Pleased with my purchase
on October 6, 2025
Posted by: reebz
from Silver Creek, MS
[This review was collected as part of a promotion.] Overall pleased with my purchase! I love the Air Fryer option included in the oven. Its also a very visually appealing appliance that matched perfectly with my existing appliances. The cooking eyes are very spacious and leave a lot of different options for configuration of the pots and pans. The only thing I don't love is the time it takes the oven to preheat, but I do love the SmartThings connectivity.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice stove
on October 7, 2025
Posted by: Harry
from New Jersey
[This review was collected as part of a promotion.] Nice stove but can't shut off signal. Air frying works great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great stove for your money!
on October 28, 2025
Posted by: Slumerican84
[This review was collected as part of a promotion.] This stove comes with everything you need. Four regular burners, one big griddle burner. It has convection, air fry, regular baking, and a bunch more settings.
Written by a customer while visiting Samsung US
Customer Rating
5
Great range for the price
on October 28, 2025
Posted by: Dbledutchovn89
from Sevierville, TN
[This review was collected as part of a promotion.] Absolutely love this oven. First appliance I bought brand new. It cooks really good and fast, plus it's self clean option does the hard work of cleaning the hard stuff. I've had it for almost 3 years and it still looks brand new
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Range for Us - Smart & Feature Packed
on October 29, 2025
Posted by: Rook26
from Camas, WA
[This review was collected as part of a promotion.] We love our induction range. The best feature is the cleanability. After having glass top electric ranges that would get burned in stains, scratches, etc... this induction cooktop is easy to keep as clean and good as new, both because of the matte finish and whatever coating is on it, as well as the fact that the cooktop remains relatively cool and doesn't burn things into it. Everything works flawlessly. I actually miss it quite a bit, we moved after having it for only a few months, but our tenants report that they love it just as much as we do.
The smart features are great as well, its saved us a time or two when our kids forgot to turn the oven off. :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It definitely has the latest and greatest features
on October 30, 2025
Posted by: Stealth
from Fulton MS
[This review was collected as part of a promotion.] I love this range, it has great features, like letting you Know when someone poweres it on, its definitely has the latest and greatest features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Lacking.
on November 28, 2025
Posted by: Gam2020
from Greene County, TN
We've had this stove almost a month and had time to try various features. I chose this particular model based on reviews and the variety of ways it could help our family. We have the air fryer and no preheating. The air fryer hasn't really held a solid performance. It's slow to heat and it isn't done by any of the estimated times. Very disappointed since we use that for so many things. Then the no preheating concept seems as if it were a myth. This oven heats slowly period and it doesn't hold the temp well. The range top is very nice with the 2 larger, yet different sized eyes for various dishes and 2 smaller rings. The rapid boil seems like a dream but if you adjust the heat is gone. The other eyes are along the same manner.
I would advise you to look at other ranges before making the investment. Not only is it expensive, It's heavy to carry.
I would advise you to look at other ranges before making the investment. Not only is it expensive, It's heavy to carry.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
3
Response from Samsung USBy SEA Care, December 1, 2025
Hi there,
We appreciate the time you took to let us know about your range concerns. Let us provide the details you need.
Here is a guide to help you use the air fryer feature and what setting to choose for rapid boil. Please turn to pages 33-34 (Air fry) and page 23 (Recommended settings) of the user manual.
User manual:
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Below is a link as well to help you with the oven that is heating slowly.
The oven does not cook well:
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151461074) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
We appreciate the time you took to let us know about your range concerns. Let us provide the details you need.
Here is a guide to help you use the air fryer feature and what setting to choose for rapid boil. Please turn to pages 33-34 (Air fry) and page 23 (Recommended settings) of the user manual.
User manual:
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Below is a link as well to help you with the oven that is heating slowly.
The oven does not cook well:
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151461074) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US