Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,094 Reviews)
Rating breakdown 2,094 reviews
5 Stars
1,564
4 Stars
327
3 Stars
70
2 Stars
40
1 Star
93
91%of customers recommend this product.
(
1,407 out of
1,541)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great Look
on September 10, 2024
Posted by: sallysue
from Goshen , Indiana
[This review was collected as part of a promotion.] Sleek in appearance and easy to use. Instructions simple and diagrams easy to follow.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value and features.
on September 11, 2024
Posted by: Lee1953k
[This review was collected as part of a promotion.] I've had this stove for about 1 month. Works very well, burners and oven heat quickly and evenly. Air fry feature is a plus.Wi-Fi is also a plus, but I have not used it yet. I bought this stove on sale and is very good stove at this price point. Would definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Samsung App
on September 12, 2024
Posted by: The cookie maker
[This review was collected as part of a promotion.] We love our new Samsung electric range. The convection option makes the best chicken wings. The Samsung app is great.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on September 14, 2024
Posted by: CKTBValentine
from Seymour, IN
[This review was collected as part of a promotion.] I bought this item about a month ago. I'm so happy with it! I love the air fryer, convection oven, and dehydrator all built in!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do Not Buy Samsung Gas Stove
on December 10, 2024
Posted by: Do Not Buy Stove
from Lyon Township, MI
Do not buy Samsung gas stove. My stove is only 2 years old and I’m having issues with tSamsung stove. The 1st issue I had with this stove is on Christmas Eve 12/24/2023. The stove catch on fire. They came and fix the stove however they damaged my hardwood floors and Samsung would not help in getting it fix. The next issue I had with this stove is 2 days before Thanksgiving 11/24/2024 I use the 3 hour clean cycle for the first time and after a few hours the stove stops working and trip the GFI causing electrical issues. Friday they sent someone out who basically test the oven for 10 minutes and reported nothing is wrong with the stove. He told me I had electrical problems. My home is a new build that was build to code and the stove is a gas stove so it shouldn’t trip the GFI. Of course I ran the 3 hour clean cycle again and it trip the GFI again. I called an electrician, Now this time the stove will not come back on. The electrician said that the problem was with the stove. I also complained to Samsung asking them to replace the stove due the fire other part could have been damaged . The electrician informed that no will give a warranty on a stove that catch fire. The stove could also cause other damage to my electrical system. Samsung wants to fix the stove however when there cell phones catch fire they replaced the cell phone. Also if they damaged my property they are not going to help make the company fix the damages, so I’m scared they will damage my electrical system or the stove blow my house up this time. Also I read that Samsung knows about the issues with there stoves since 2018.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Care, December 11, 2024
Greetings!
It must be incredibly frustrating to deal with such serious situations. We would love to help.
I have shared a Samsung link below to help with your experience with the range.
Samsung range, oven, or cooktop will not turn or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147887265 to help our team pull up your information.
Leo
It must be incredibly frustrating to deal with such serious situations. We would love to help.
I have shared a Samsung link below to help with your experience with the range.
Samsung range, oven, or cooktop will not turn or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147887265 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
We didn't get a Air Frieder pan. Or a manual.
on January 2, 2025
Posted by: Girlfriend
[This review was collected as part of a promotion.] We love it. My son wishes that would tell you better what knob for what burner.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on January 16, 2025
Posted by: Shysilver
from North Carolina
[This review was collected as part of a promotion.] I bought my home and this was the appliance included and so far I’ve used it for a little less than a month and I love the features. I love that I can monitor the oven temp from my phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on January 16, 2025
Posted by: Big D
[This review was collected as part of a promotion.] Love all the features, like the Wi-Fi connection, Especially the confection oven
Written by a customer while visiting Samsung US