Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(1,205 Reviews)
Rating breakdown 1,205 reviews
5 Stars
910
4 Stars
172
3 Stars
46
2 Stars
29
1 Star
48
91%of customers recommend this product.
(
783 out of
864)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great features
on December 25, 2025
Posted by: Sammie
from Shephardsville Kentucky
[This review was collected as part of a promotion.] I am still getting used to it but i like my stove very much
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything needed
on January 2, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This range includes everything needed for cooking and baking. I am particularly drawn to the large fan for convection baking and air frying. Another advantage is the two oven cleaning modes: high-temperature self-cleaning and low-temperature steam cleaning.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Baking Problems
on March 18, 2026
Posted by: Unhappy
from Pennsylvania
Range has some good features, the stove top and air fry work well. The oven is awful for baking. It was over-temperature from the time we bought the range last April 2025. Had tech out in November 2025, who replaced the circuit board. Worked OK until recently (March 2026), when a couple items were overcooked at the recipe times (and less than the recipe time and much less than I've experienced in any previous oven). Had a tech out again, who said that the oven is operating within specs. He did spend an hour testing the thing, but that doesn't explain it's recent performance. He said that the oven temp naturally fluctuates around the set point, within a specified range (looks to be +-18°F). But, it sure looks like it's not maintaining the set point. We've never had this experience with any previous range. Upshot is, I guess we'll have to constantly babysit this oven whenever baking. At least until we get tired of constantly checking on it when baking and replace it with a non-Samsung range. Not the quality and convenience expected for a new appliance at this price.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on March 26, 2026
Posted by: Dave
from Florida
Something as simple as having a clock on the display that is always lit. At best it stays on for 15 minutes after setting time. Burner controls that are accurate and consistent. The same thing for the oven. Accurate and consistent temperature. These are the things I find missing. Having to have a law degree to understand Terms and Conditions before one can submit a simple review. Telling.
Written by a customer while visiting Samsung US
Customer Rating
1
Deeply Regret Buying this Range
on September 20, 2025
Posted by: Lauren
from Miami, FL
As an experienced home cook, this is by far the worst range I have ever owned. The burners are inconsistent and defective — they heat unevenly and unpredictably, causing food to burn, something that is not typical for me. Twice I have ended up with completely burnt rice due to burners being defective- I've been making rice on the stovetop for 20 years and this has never happened to me. For anyone who takes cooking seriously, this alone makes it unacceptable.
The design choices make it clear this product was built for looks, not functionality. There is a deep crevice running across the front of the range that constantly traps crumbs and grease and is nearly impossible to keep clean, even with specialized tools. You also can’t hang a dish towel off the handle, something that should be a simple convenience in any kitchen. The racks are too small to fit two half-sheet pans side by side, which all my previous ranges were able to do. And the oven control button is placed in a way that makes it easy for small children to press and fiddle with, not to mention you need to press it a total of 4 times just to start the oven, which seems excessive.
Overall, I deeply regret investing in this product. It may be fine for someone who cooks rarely, but for avid or serious cooks, it’s simply not functional. I strongly advise others to look elsewhere.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Ricardo, Samsung Care, September 22, 2025
Hi Lauren, I can't imagine what you are going through right now with your range. Let us help. Here is a link for troubleshooting steps for your burners that don't have consistent heat; kindly click the embedded words. Samsung electric and induction cooktop temperature issues. https://www.samsung.com/us/support/troubleshoot/TSG10002324/?msockid=08e6a45904c26b1f3477b061055f6aec
Below is the link for troubleshooting steps for the control panel of your range that doesn't respond; kindly click the embedded words. Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven. https://www.samsung.com/us/support/troubleshoot/TSG10002418/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150800028) to help our team pull up your information when you message us. Thank you. -Ricardo
Below is the link for troubleshooting steps for the control panel of your range that doesn't respond; kindly click the embedded words. Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven. https://www.samsung.com/us/support/troubleshoot/TSG10002418/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150800028) to help our team pull up your information when you message us. Thank you. -Ricardo
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on September 27, 2021
Posted by: Ginger
from Oregon City, OR
[This review was collected as part of a promotion.] A very attractive range. Easy to clean and keep clean.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, October 8, 2021
I love hearing what our customers think. Thank you for choosing Samsung. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
It’s easy to use
on January 3, 2022
Posted by: Mike
from Clearwater Florida
[This review was collected as part of a promotion.] It was easy to level and program to my phone. I would recommend a printed user manual.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Slowwww to bake
on November 1, 2021
Posted by: Jimmy
from Tampa
[This review was collected as part of a promotion.] The oven takes a longggg time to warm up like 30 min to get to 400. The smart app only works in the house so no prewarmed oven on the way home which makes no sense
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
2
Response from Samsung USBy Carrie Galvan, samsungcare, November 2, 2021
I'm sorry to hear this about your range. I can understand waiting 30 mins could be alarming. We would need to take a better look at your concern. Can you contact us by using the information below? ^Pat
Contact Us-
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
This is your ticket number: 1143843957
Contact Us-
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
This is your ticket number: 1143843957
Written by a customer while visiting Samsung US