Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.6
(1,012 Reviews)
Rating breakdown 1,012 reviews
5 Stars
772
4 Stars
151
3 Stars
38
2 Stars
18
1 Star
33
92%of customers recommend this product.
(
676 out of
733)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Love my new range.
on January 17, 2023
Posted by: Preachersgirl
from Valdosta GA
[This review was collected as part of a promotion.] Never really thought I would use the air fry function on this oven as much as I do but I love it! No preheating required. Of course I picked this for all the eyes on the stove but the air fry on my oven is the best thing. Well and the self clean!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features !
on January 17, 2023
Posted by: slawman
from CT
[This review was collected as part of a promotion.] I bought this before the holidays and I am so glad I did!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase!
on January 17, 2023
Posted by: Shenyleigh
from Oklahoma
[This review was collected as part of a promotion.] I love my new oven! The smart capabilities makes it so easy to preheat the oven from anywhere!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features and design!!
on January 17, 2023
Posted by: Karens
from VIRGINIA
[This review was collected as part of a promotion.] I bought 2 months ago and I really love the way how it works specially when you have to clean it after cook , easy way and doesn't take so long to look like new again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Oven
on January 17, 2023
Posted by: Annie
[This review was collected as part of a promotion.] I bought this range just before Thanksgiving and my turkey came out amazing using the airfry feature.
Everything cooks much faster using the convection option.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice features
on January 17, 2023
Posted by: pathagens
from New Orleans
[This review was collected as part of a promotion.] I bought this range in time for Thanksgiving, so it was tested and it passed with flying colors, my only complaint is that the glass top stains easily. I like the WiFi options and the stainless steel look.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features on this Samsung Smart Air Fry Range
on January 17, 2023
Posted by: Luv Samsung
from Florence Ky
[This review was collected as part of a promotion.] I bought this a couple of months ago and I am very impressed with the different options it gives me. From the Nice Flat Top To the Huge Oven . It is Self Cleaning as well. I made the right choice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not to pleased
on January 17, 2023
Posted by: NotHappy
from Oregon
[This review was collected as part of a promotion.] The control panel of the range works intermittently, the stovetop doesn't get hot enough and when it is turned off, it heats up. Sometimes one side of the element is hotter than the other.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy Camille , Samsung Care, January 24, 2023
Hello there.
We all know a working cooktop range is needed to cook food. Let's go ahead and check the burners.
The way your electric or induction cooktop heats up and retains heat works differently than non-ceramic cooktops. Please check this link for details.
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
You may not be able to adjust the power level of the heating elements on your electric cooktop or range if the control knobs are in the wrong positions. Please check this link for details.
Unable to increase or decrease the heat on Samsung cooktop
https://www.samsung.com/us/support/troubleshooting/TSG01211106/
Electric cooktops can be quite fun to cook with, but there're a few things you need to know before you whip up that first batch of your world-famous chili. Please check this link for details.
How to use your Samsung electric range or cooktop
https://www.samsung.com/us/support/answer/ANS00060805/
The display on your oven is intended to light up only the functions you need at any particular moment. If there seems to be an error on display, such as incomplete digits, then cycling the power may reset the panel and get it working again. Please check this link for details.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145377650) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
We all know a working cooktop range is needed to cook food. Let's go ahead and check the burners.
The way your electric or induction cooktop heats up and retains heat works differently than non-ceramic cooktops. Please check this link for details.
Samsung electric and induction cooktop temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
You may not be able to adjust the power level of the heating elements on your electric cooktop or range if the control knobs are in the wrong positions. Please check this link for details.
Unable to increase or decrease the heat on Samsung cooktop
https://www.samsung.com/us/support/troubleshooting/TSG01211106/
Electric cooktops can be quite fun to cook with, but there're a few things you need to know before you whip up that first batch of your world-famous chili. Please check this link for details.
How to use your Samsung electric range or cooktop
https://www.samsung.com/us/support/answer/ANS00060805/
The display on your oven is intended to light up only the functions you need at any particular moment. If there seems to be an error on display, such as incomplete digits, then cycling the power may reset the panel and get it working again. Please check this link for details.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145377650) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Written by a customer while visiting Samsung US