Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,157 Reviews)
Rating breakdown 2,157 reviews
5 Stars
1,602
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,436 out of
1,581)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
1
Needs repair
on March 18, 2025
Posted by: Angel44
[This review was collected as part of a promotion.] It’s has been in need of repair for weeks. Repair people came out twice, it still doesn’t work.
Response from Samsung USBy SEA Care, March 18, 2025
Hello there,
We would love to discuss your range to determine how we can best assist you in setting up a repair.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148617723) to help our team pull up your information when you message us.
Have a great day.
^Charles
We would love to discuss your range to determine how we can best assist you in setting up a repair.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148617723) to help our team pull up your information when you message us.
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
The features we wanted!!!
on March 18, 2025
Posted by: Empanadas1
[This review was collected as part of a promotion.] After comparing with other brands, we decided to get a Samsung Range. Very happy with this buy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Absolutely not.
on March 13, 2025
Posted by: Adee
NE63A6511SG one of the many terrible Samsung products I have purchased that I regret. Samsung I am disappointed in you do better.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, March 14, 2025
Adee, sharing your observation with the range matter. We want to speak to you directly and get more information about your range for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148596567) to help our team pull up your information.
Have a great day.
^Camille
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148596567) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
3
Stylish. Awesome Top Burners
on March 10, 2025
Posted by: pconway56
from Lancaster, Ca
[This review was collected as part of a promotion.] I know they say that there is no pre-heating necessary with the Air Fryer mode, but unless I'm doing it wrong, it takes (according to my hanging thermometer) quite awhile to reach temperature, just as a normal oven would take.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy SEA Care, March 13, 2025
Hi there,
This is to help improve your experience with cooking in air fry mode in the range.
Please review the link and the dropdowns for additional instructions on maximizing your air fry experience.
Use Air Fry mode on your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00088063/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148587619) to help our team gather your information.
Have a great day.
^Charles
This is to help improve your experience with cooking in air fry mode in the range.
Please review the link and the dropdowns for additional instructions on maximizing your air fry experience.
Use Air Fry mode on your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00088063/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148587619) to help our team gather your information.
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
Very Satisfied
on March 10, 2025
Posted by: Jessie
from Philadelphia, PA
[This review was collected as part of a promotion.] I'm very happy with my purchase. This range/oven has exceeded my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Swiss Army knife for any kitchen
on March 10, 2025
Posted by: Buns
[This review was collected as part of a promotion.] I bought this new range last month and wish I would have bought 3 years ago when I first moved into my new home.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gas stove
on March 10, 2025
Posted by: Gas stove
from Savannah GA
[This review was collected as part of a promotion.] Easy to use and it was easy to set up. Nice how it can light with the electricity.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great buy
on March 9, 2025
Posted by: Bill W
from Memphis
[This review was collected as part of a promotion.] Upgraded all my appliances to Samsung and so happy I did. This range is everything I needed! So happy we bought it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US