Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.6
(1,049 Reviews)
Rating breakdown 1,049 reviews
5 Stars
801
4 Stars
153
3 Stars
41
2 Stars
20
1 Star
34
92%of customers recommend this product.
(
701 out of
761)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Buy it now stop waiting
on February 26, 2025
Posted by: ZacG
from Hugo Minnesota
[This review was collected as part of a promotion.] Huge upgrade from our whirlpool, looks great works great smart features are awesome highly recommended
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome appliance!!
on February 27, 2025
Posted by: Big H
from Farmington Missouri
[This review was collected as part of a promotion.] My wife and I love this stove! It cleans up very easily and looks really nice in our kitchen. We have an open floor plan. It's important that it's a nice looking appliance. It is easy to use and is nice to bake with. I'm trained in the culinary arts and I love this stove. Well worth the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Key pad malfunction
on March 22, 2025
Posted by: Mary
from Vermont
[This review was collected as part of a promotion.] The whole key pad dosnt work two weeks after warranty expired and Samsung has no one to service just feel totally ripped off don’t buy this one!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, March 24, 2025
Hello Mary,
We would love to discuss your range panel to determine how we can best assist you with possibly repairing the unit.
To help improve the panel, please see the link following the instructions and the hyperlinks below.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148652077) to help our team pull up your information when you message us.
Have a great day.
^Charles
We would love to discuss your range panel to determine how we can best assist you with possibly repairing the unit.
To help improve the panel, please see the link following the instructions and the hyperlinks below.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148652077) to help our team pull up your information when you message us.
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
Nice features on a great range
on April 15, 2025
Posted by: Nana
from Dayton Ohio
[This review was collected as part of a promotion.] We’ve had our new range for about one month. So far I am very happy with it. I know some reviewers complained that the stovetop was difficult to clean. I think it is much easier to clean than our LG range that we had to replace after just five years. The only difficult part for us (and we’re older) was setting up the smart app to set the time. As a word of caution, do not throw away the QR sticker before you set up the app. Scanning the QR code makes it much easier to do!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new stove
on April 22, 2025
Posted by: Angel
[This review was collected as part of a promotion.] The brand and quality allow this appliance to be high-quality. Its advanced technology allows us to have more free time while enjoying less time in the kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
OVERHEAT
on May 13, 2025
Posted by: MARIA
This stove is a really bad product. When I try to cook food it over heats it and it is uncontrollable. After turning the heat from medium to low it’s still super hot!! Samsung do better :(
Response from Samsung USBy Samsung Care, May 14, 2025
Hello Maria,
We understand that the range's cooking performance can be disappointing. Let us help.
Below is a link to troubleshooting the cooktop temperature. Browse the guide until the "Cooking elements are too hot" section for troubleshooting steps.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149159496) to help our team pull up your information when you message us.
Thank you.
-Angelica
We understand that the range's cooking performance can be disappointing. Let us help.
Below is a link to troubleshooting the cooktop temperature. Browse the guide until the "Cooking elements are too hot" section for troubleshooting steps.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149159496) to help our team pull up your information when you message us.
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Convenience I Didn't Have
on May 15, 2025
Posted by: mjkimbrough
from Arlington, TX
[This review was collected as part of a promotion.] Everything works like is it supposed to. What I have found that is the best is the option to control it with my phone. Who knew that this was going to be so helpful, and so convenient. I can preset my timer for dinner, heat up the oven on my way home from work, start the cleaning when I am out shopping. Love this new stove.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall Great Product
on May 16, 2025
Posted by: Anonymous
from Fort Myers, FL
Great product but with some flaws. Handle is too tightly close to the door. Typically you want to hang some towels in the handle for cleanup, this makes it hard.
The oven is also a bit loud when turned on.
The smart features are great though!
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Care, May 16, 2025
Greetings!
Thank you for sharing your experience. It's helpful to hear how the handle placement affects your routine, especially when it comes to something as practical as hanging towels. We can see how that would impact convenience during daily use. It's also good to know the noise level stood out to you when the oven is running. At the same time, we're really glad to hear you're enjoying the smart features. Feedback like yours plays an important role in making thoughtful improvements, and we truly value it.
If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1149191774 to help our team pull up your information.
Leo
Thank you for sharing your experience. It's helpful to hear how the handle placement affects your routine, especially when it comes to something as practical as hanging towels. We can see how that would impact convenience during daily use. It's also good to know the noise level stood out to you when the oven is running. At the same time, we're really glad to hear you're enjoying the smart features. Feedback like yours plays an important role in making thoughtful improvements, and we truly value it.
If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1149191774 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US