Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,157 Reviews)
Rating breakdown 2,157 reviews
5 Stars
1,602
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,436 out of
1,581)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
2
Very disappointed
on March 29, 2025
Posted by: Love2cook
from Huntington Beach, CA
The range is fine, but a little difficult to clean glass top. The air fryer is horrible. Does not cook throughly and not even close to crispy.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy SEA Care, April 1, 2025
Hello there,
We understand your disappointment about your overall experience using the range. Let us help.
We recommend checking the user manual link for tips and tricks on maintaining your range in pristine condition and utilizing the air fryer feature. Turn to pages 24 to 25, "Air Fry mode" and pages 35 to 39 "Cleaning."
Manual
https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf
You can also check these links for more details.
Use Air Fry mode on your Samsung oven
https://www.samsung.com/us/support/answer/ANS00088063/
How to clean your Samsung gas cooktop
https://www.samsung.com/us/support/answer/ANS00049945/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148698767) to help our team pull up your information.
Have a great day.
^Camille
We understand your disappointment about your overall experience using the range. Let us help.
We recommend checking the user manual link for tips and tricks on maintaining your range in pristine condition and utilizing the air fryer feature. Turn to pages 24 to 25, "Air Fry mode" and pages 35 to 39 "Cleaning."
Manual
https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf
You can also check these links for more details.
Use Air Fry mode on your Samsung oven
https://www.samsung.com/us/support/answer/ANS00088063/
How to clean your Samsung gas cooktop
https://www.samsung.com/us/support/answer/ANS00049945/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148698767) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
2
Good until
on March 28, 2025
Posted by: Dmart1
from Colorado
[This review was collected as part of a promotion.] Had less then a year code c-72 I believe pops up something with the touch pad getting wrong signals oven turned on by itself
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy SEA Care, March 31, 2025
Dmart1, we care about the betterment of your range. Let's help you out.
To rectify your range's error code, please check this link and kindly choose "All other error codes."
Samsung range or wall oven error codes
https://www.samsung.com/us/support/troubleshooting/TSG01001948/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148695888) to help our team pull up your information.
Have a great day.
^Camille
To rectify your range's error code, please check this link and kindly choose "All other error codes."
Samsung range or wall oven error codes
https://www.samsung.com/us/support/troubleshooting/TSG01001948/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148695888) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Love this smart stove!
on March 28, 2025
Posted by: Cheffy
[This review was collected as part of a promotion.] I bought this stove just about a month ago, & I love it. It cooks fast & even. It's easy fir my kids to use also & it pairs w/ your devices easily. I recommend this appliance profusely.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Purchase
on March 28, 2025
Posted by: Debbferg4
from Centerport, NY
I really like this range, trilled that it has air fry mode. We don't need a separate air fryer taking up counter space! An additional year warranty can be added at no additional fee right now. Way to go Samsung! Oh, and this range includes a large air fry pan!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great range!
on March 25, 2025
Posted by: Ramo
from Hurst, TX
[This review was collected as part of a promotion.] I'm very pleased with my Samsung range. All my kitchen appliances are Samsung products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Range and Oven
on March 24, 2025
Posted by: Dupe
[This review was collected as part of a promotion.] Purchase 6 weeks ago or so and the range works great. Love the WiFi feature and all around range and oven size. Great purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sharp Appearance
on March 24, 2025
Posted by: Alpo
from Indianapolis, IN
[This review was collected as part of a promotion.] A high quality sgas tove at a reasonable price. Five burners, with the fifth burner being the griddle burner in the center. It might be useful going forward. It does work as a place to rest a dish or pan while cooking with out the worry of it tipping if it were just a grate. One design improvement is needed. The high octane gas burner on the right front is too close to the middle (fifth) burner. What this means is that when using the high octane burner it also heats up the griddle burner in the iddle (the fifth burner) so that you cannot touch it without a pot holder.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Key pad malfunction
on March 22, 2025
Posted by: Mary
from Vermont
[This review was collected as part of a promotion.] The whole key pad dosnt work two weeks after warranty expired and Samsung has no one to service just feel totally ripped off don’t buy this one!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, March 24, 2025
Hello Mary,
We would love to discuss your range panel to determine how we can best assist you with possibly repairing the unit.
To help improve the panel, please see the link following the instructions and the hyperlinks below.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148652077) to help our team pull up your information when you message us.
Have a great day.
^Charles
We would love to discuss your range panel to determine how we can best assist you with possibly repairing the unit.
To help improve the panel, please see the link following the instructions and the hyperlinks below.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148652077) to help our team pull up your information when you message us.
Have a great day.
^Charles
Written by a customer while visiting Samsung US