Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,155 Reviews)
Rating breakdown 2,155 reviews
5 Stars
1,600
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,434 out of
1,579)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Smart controls is the main thing
on April 13, 2025
Posted by: Rjkoshy
from Sugarland,tx
[This review was collected as part of a promotion.] Bought 2 weeks ago.happy to the functionality of the product
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best
on April 10, 2025
Posted by: Pwalker71
from Palm Bay Florida
[This review was collected as part of a promotion.] Samsung appliances are simply the best. Ease if operation and a quality product. All of my appliances are SAMSUNG.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A great buy
on April 9, 2025
Posted by: Luv2 buy samsung
[This review was collected as part of a promotion.] I bought the Samsung range about a mount ago and it has been the best range i have ever purchased. I like all the different oven settings and the stove top has a lot of room for different pots.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome stove
on April 9, 2025
Posted by: Onlyme
[This review was collected as part of a promotion.] I'm so happy with the choice we made. I has great features easy to use!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Excellet product
on April 9, 2025
Posted by: Debbferg4
[This review was collected as part of a promotion.] This isn't very cool range. Smart things is outstanding. The air fry feature is so convenient and prevents us from having an air fryer an our kitchen counter. Consider also purchasing the microwave with slim fry!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on April 3, 2025
Posted by: Grannibannani
from Cumming, GA
[This review was collected as part of a promotion.] I bought this about 3 weeks ago & it has met all my expectations.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Very disappointed
on March 29, 2025
Posted by: Love2cook
from Huntington Beach, CA
The range is fine, but a little difficult to clean glass top. The air fryer is horrible. Does not cook throughly and not even close to crispy.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy SEA Care, April 1, 2025
Hello there,
We understand your disappointment about your overall experience using the range. Let us help.
We recommend checking the user manual link for tips and tricks on maintaining your range in pristine condition and utilizing the air fryer feature. Turn to pages 24 to 25, "Air Fry mode" and pages 35 to 39 "Cleaning."
Manual
https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf
You can also check these links for more details.
Use Air Fry mode on your Samsung oven
https://www.samsung.com/us/support/answer/ANS00088063/
How to clean your Samsung gas cooktop
https://www.samsung.com/us/support/answer/ANS00049945/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148698767) to help our team pull up your information.
Have a great day.
^Camille
We understand your disappointment about your overall experience using the range. Let us help.
We recommend checking the user manual link for tips and tricks on maintaining your range in pristine condition and utilizing the air fryer feature. Turn to pages 24 to 25, "Air Fry mode" and pages 35 to 39 "Cleaning."
Manual
https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf
You can also check these links for more details.
Use Air Fry mode on your Samsung oven
https://www.samsung.com/us/support/answer/ANS00088063/
How to clean your Samsung gas cooktop
https://www.samsung.com/us/support/answer/ANS00049945/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148698767) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
2
Good until
on March 28, 2025
Posted by: Dmart1
from Colorado
[This review was collected as part of a promotion.] Had less then a year code c-72 I believe pops up something with the touch pad getting wrong signals oven turned on by itself
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy SEA Care, March 31, 2025
Dmart1, we care about the betterment of your range. Let's help you out.
To rectify your range's error code, please check this link and kindly choose "All other error codes."
Samsung range or wall oven error codes
https://www.samsung.com/us/support/troubleshooting/TSG01001948/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148695888) to help our team pull up your information.
Have a great day.
^Camille
To rectify your range's error code, please check this link and kindly choose "All other error codes."
Samsung range or wall oven error codes
https://www.samsung.com/us/support/troubleshooting/TSG01001948/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148695888) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US