Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,157 Reviews)
Rating breakdown 2,157 reviews
5 Stars
1,602
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,436 out of
1,581)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
4
Great oven other then sound
on June 18, 2025
Posted by: Bakerboy
[This review was collected as part of a promotion.] Love the oven other than the ringtone. They should have a way to change this. Top cleans as it should. Bakes even. I’m a baker of 33 years and would recommend for breads and desserts.
Written by a customer while visiting Samsung US
Customer Rating
3
Awesome
on June 18, 2025
Posted by: Bora
[This review was collected as part of a promotion.] Good stove the only thing it stains so bad. But other than that it's ok.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
2
Response from Samsung USBy SEA Care, June 18, 2025
Hello there,
We want you to have a better experience with your range. Let us help you out.
Here are steps on how to take care of your range's cooktop. Turn to pages 46-48 under "Care and cleaning of the glass cooktop" and pages 51-52 under "Areas of discoloration on the cooktop and Areas of discoloration with metallic sheen":
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149636911, to help our team locate your information when you message us.
Have a great day.
-John
We want you to have a better experience with your range. Let us help you out.
Here are steps on how to take care of your range's cooktop. Turn to pages 46-48 under "Care and cleaning of the glass cooktop" and pages 51-52 under "Areas of discoloration on the cooktop and Areas of discoloration with metallic sheen":
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149636911, to help our team locate your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Hot
on June 18, 2025
Posted by: Lampshade McGee
[This review was collected as part of a promotion.] Great for cooking as expected ... was not complaining or expecting anything less
Written by a customer while visiting Samsung US
Customer Rating
1
Stove
on June 17, 2025
Posted by: Katy
Fire hazard, knobs are easy to turn , does not lock. One of the ranges stopped working after first year. Paint chipped off
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, June 20, 2025
We are committed to enhancing the performance of your range, Katy. Let's get this taken care of.
We suggest referring to the resources below to address your concerns with your range's stove. Please click the hyperlinks for tips.
Samsung Range knobs may be activated by inadvertent push and turn:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
To maintain your range's cooktop to its pristine, please refer to pages 52-53 of the unit's manual under "Care and cleaning of the glass cooktop":
https://downloadcenter.samsung.com/content/UM/202502/20250217163621832/O_01._IB_FULL_NE9100D_NSE6DG8500_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149658918, to help our team locate your information when you message us.
Have a great day.
-John
We suggest referring to the resources below to address your concerns with your range's stove. Please click the hyperlinks for tips.
Samsung Range knobs may be activated by inadvertent push and turn:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
To maintain your range's cooktop to its pristine, please refer to pages 52-53 of the unit's manual under "Care and cleaning of the glass cooktop":
https://downloadcenter.samsung.com/content/UM/202502/20250217163621832/O_01._IB_FULL_NE9100D_NSE6DG8500_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149658918, to help our team locate your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Stove
on June 7, 2025
Posted by: Drew
This stove is awesome. I love all of the features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
smart device
on June 7, 2025
Posted by: tmarkcum2001
from MI
[This review was collected as part of a promotion.] its amazing and i highly recommend and the air fry option is wonderful
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
air fryer in oven, programs with your phone
on June 4, 2025
Posted by: Love to cook
[This review was collected as part of a promotion.] Love my range, has 5 burners, air fryer in oven, programmable with my phone.
Written by a customer while visiting Samsung US
Customer Rating
5
I live the smart range.
on June 4, 2025
Posted by: Denny
from Va
[This review was collected as part of a promotion.] Easy to use. Smart features are extremely helpful.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US