Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
4
Almost a perfect gas range!
on June 18, 2025
Posted by: Leonarded
from San Antonio, Tx
[This review was collected as part of a promotion.] Almost a perfect gas range! High heat on the front two burners. Don't use the simmer burner very much. We use the center griddle all the time. I wish it were cast iron and a little bit more low-profile and narrow. It is hard to use sauté pans on the front side burners while heating up tortillas on the center griddle.
Haven't nailed down the Air Fryer. Needs a little more time than our countertop air fryer. The stove is fantastic.
[This review was collected as part of a promotion.] So far very pleased, I like that it has wifi. The stainless steel looks really nice. The delivery team that did install was excellent, professional and took away the old stove. I for a single person or a couple I would recommend this oven
[This review was collected as part of a promotion.] Never in my life have I had anything this nice with so manny features. From the smart features to everything else I love it !
[This review was collected as part of a promotion.] I like how easy to navigate this oven! It includes a light so you can see what you baking, it also includes a timer which I love!
[This review was collected as part of a promotion.] It cooks food like it’s supposed to… can connect to a phone and start the preheating without getting up or being at home
[This review was collected as part of a promotion.] Love the oven other than the ringtone. They should have a way to change this. Top cleans as it should. Bakes even. I’m a baker of 33 years and would recommend for breads and desserts.
[This review was collected as part of a promotion.] Good stove the only thing it stains so bad. But other than that it's ok.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
2
Response from Samsung USBy SEA Care, June 18, 2025
Hello there,
We want you to have a better experience with your range. Let us help you out.
Here are steps on how to take care of your range's cooktop. Turn to pages 46-48 under "Care and cleaning of the glass cooktop" and pages 51-52 under "Areas of discoloration on the cooktop and Areas of discoloration with metallic sheen": https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options: