Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.6
(1,057 Reviews)
Rating breakdown 1,057 reviews
5 Stars
807
4 Stars
153
3 Stars
42
2 Stars
20
1 Star
35
92%of customers recommend this product.
(
707 out of
768)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
So far so good
on July 5, 2022
Posted by: Smilemelissa
from Elizabethton, TN
[This review was collected as part of a promotion.] I love the built in air fryer. I haven’t used any extra features yet except for bake. I had an old oven that went out so it does cook differently than my old one. It will have to take some adjusting on my end. The only issue I’ve had is it had an error code and it took me a while to look it up since you have to download the manual. It was a simple fix but I previously had a click it and no touch screen so I am having to get use to the new touchscreen features. But I love it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Works well.
on July 6, 2022
Posted by: ReaC
[This review was collected as part of a promotion.] I bought this a month ago and it looks great in the house. I just wish the glass top would come out cleaner than it does.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful range
on July 7, 2022
Posted by: LAJO
from Greenwood DE
[This review was collected as part of a promotion.] Bought this to replace an older Samsung range. Absolutely love all the new features they now have. It's great to have the air fryer built in which eliminates using counter space on a air fryer. Love it!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice stove
on July 11, 2022
Posted by: Chris
from Beverly Hills Florida
[This review was collected as part of a promotion.] Just bought this stove. Love it. Works great. Easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on July 11, 2022
Posted by: BobbyFatone
[This review was collected as part of a promotion.] I love how the air fryer is in the over. Everything about it is super nice except the small drawer.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the griddle!!
on July 11, 2022
Posted by: Samsungmama
from Florence az
[This review was collected as part of a promotion.] I am so happy I went with the griddle option, pretty sure I use it the most!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the money
on July 13, 2022
Posted by: techman
from Rhode Island
[This review was collected as part of a promotion.] I bought this stove a couple of months back and it has been working great and looks real good in my kitchen. I like the features and the fact that the heating elements are hidden. Makes it easier to keep the stove clean. The Air fryer works well and the basket is nice and big so you can put plenty of stuff on it.
The oven keeps the temperature very consistent and is a good size.
I wish the panel with the controls was glass and not plastic. Harder to keep clean.
Other than that, I really don't have anything bad to say about the stove
The oven keeps the temperature very consistent and is a good size.
I wish the panel with the controls was glass and not plastic. Harder to keep clean.
Other than that, I really don't have anything bad to say about the stove
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Electric Range
on July 15, 2022
Posted by: Rainbow
from Newnan, GA
[This review was collected as part of a promotion.] I bought this range and It is ok—not exactly what I was expecting from Samsung. The steam cleaning does not get the oven clean.
The humming noise of the oven heating is quite annoying. Can’t tell the time while the oven is in use. The controls for the burners are reversed.
The humming noise of the oven heating is quite annoying. Can’t tell the time while the oven is in use. The controls for the burners are reversed.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy ROSSINI, Customer Care, July 20, 2022
Hello Rainbow,
Thank you for reaching out. We appreciate you taking some time to share your experience with our Samsung range. We apologize for having an issue with cleaning the Oven clean and the humming noise. Please know that we value your feedback as this will help us improve the quality of our product.
To help you with this, I am providing these links to guide you on the issue.
How to clean your Samsung oven
https://www.samsung.com/us/support/answer/ANS00049011/
Samsung cooktop and range sounds and operational noises
https://www.samsung.com/us/support/troubleshooting/TSG01110180/
In case of repair or replacement, you may check the warranty coverage.
https://www.samsung.com/us/support/service/warranty/NE63A6511SS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144714591
Thank you for choosing Samsung. Have a great day.
^^Ross
Thank you for reaching out. We appreciate you taking some time to share your experience with our Samsung range. We apologize for having an issue with cleaning the Oven clean and the humming noise. Please know that we value your feedback as this will help us improve the quality of our product.
To help you with this, I am providing these links to guide you on the issue.
How to clean your Samsung oven
https://www.samsung.com/us/support/answer/ANS00049011/
Samsung cooktop and range sounds and operational noises
https://www.samsung.com/us/support/troubleshooting/TSG01110180/
In case of repair or replacement, you may check the warranty coverage.
https://www.samsung.com/us/support/service/warranty/NE63A6511SS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144714591
Thank you for choosing Samsung. Have a great day.
^^Ross
Written by a customer while visiting Samsung US