Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,150 Reviews)
Rating breakdown 2,150 reviews
5 Stars
1,596
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
101
91%of customers recommend this product.
(
1,432 out of
1,576)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great features
on July 23, 2024
Posted by: Kp83
[This review was collected as part of a promotion.] Great range and features. Needed service and they were very easy to contact and schedule
Written by a customer while visiting Samsung US
Customer Rating
5
6.3 cu. ft. Smart Freestanding Electric Range
on July 24, 2024
Posted by: devass515
[This review was collected as part of a promotion.] This electric range is everything we wanted, including much more.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So pretty! Works wonderfully!
on July 24, 2024
Posted by: Mrs Blair
[This review was collected as part of a promotion.] We've only had our new range for 2 weeks and we love it!
Written by a customer while visiting Samsung US
Customer Rating
5
Pleased with it
on July 24, 2024
Posted by: HALBANNA
from Tennessee, Knoxville
[This review was collected as part of a promotion.] I made this purchase a month ago and am quite pleased with it. It is exactly what I was looking for. It is simple to operate and maintain, and the air fryer is a great feature.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and app
on July 25, 2024
Posted by: Luvsamsung
from Farmington mn
[This review was collected as part of a promotion.] I bought this because it was time to upgrade. I absolutely love the smart features it is so convenient. The oven has air fryer baking that is so awesome.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple yet sleek
on July 27, 2024
Posted by: VLAZ
from Mesa, AZ
[This review was collected as part of a promotion.] Great oven upgrade that is seamless tech and looks great, the built in air fry makes for perfect cook everytime
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worse investment
on July 31, 2024
Posted by: Delia
from Los Angeles, CA
I've used the oven a handful of times and since last month we can't operate it. It turns off by itself while preheating, it looks by itself and buttons are being clicked by itself aswell.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy SEA CARE, August 1, 2024
Hearing about your range-related experiences must've been difficult. We're always available to help, Delia.
To help rectify the range by turning it off while in use, please visit the link below for its diagnosis.
Samsung range, oven or cooktop will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
I have shared the manual for instructions on activating the oven lock feature to prevent accidental touches from the control panel. Please visit page 30.
User manual:
https://downloadcenter.samsung.com/content/UM/202405/20240517165152446/01._DG68-01339A-07_NX60A6511SS_AA_EN.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147395894, to help our team pull up your information.
Have a great day!
^Chrystel
To help rectify the range by turning it off while in use, please visit the link below for its diagnosis.
Samsung range, oven or cooktop will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
I have shared the manual for instructions on activating the oven lock feature to prevent accidental touches from the control panel. Please visit page 30.
User manual:
https://downloadcenter.samsung.com/content/UM/202405/20240517165152446/01._DG68-01339A-07_NX60A6511SS_AA_EN.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147395894, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
GreT features
on August 1, 2024
Posted by: Luv2shop
[This review was collected as part of a promotion.] I bought two months ago and this is good I really happy with this
Written by a customer while visiting Samsung US