Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.6
(1,011 Reviews)
Rating breakdown 1,011 reviews
5 Stars
772
4 Stars
150
3 Stars
38
2 Stars
18
1 Star
33
92%of customers recommend this product.
(
675 out of
732)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
2
Electric Range
on July 15, 2022
Posted by: Rainbow
from Newnan, GA
[This review was collected as part of a promotion.] I bought this range and It is ok—not exactly what I was expecting from Samsung. The steam cleaning does not get the oven clean.
The humming noise of the oven heating is quite annoying. Can’t tell the time while the oven is in use. The controls for the burners are reversed.
The humming noise of the oven heating is quite annoying. Can’t tell the time while the oven is in use. The controls for the burners are reversed.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy ROSSINI, Customer Care, July 20, 2022
Hello Rainbow,
Thank you for reaching out. We appreciate you taking some time to share your experience with our Samsung range. We apologize for having an issue with cleaning the Oven clean and the humming noise. Please know that we value your feedback as this will help us improve the quality of our product.
To help you with this, I am providing these links to guide you on the issue.
How to clean your Samsung oven
https://www.samsung.com/us/support/answer/ANS00049011/
Samsung cooktop and range sounds and operational noises
https://www.samsung.com/us/support/troubleshooting/TSG01110180/
In case of repair or replacement, you may check the warranty coverage.
https://www.samsung.com/us/support/service/warranty/NE63A6511SS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144714591
Thank you for choosing Samsung. Have a great day.
^^Ross
Thank you for reaching out. We appreciate you taking some time to share your experience with our Samsung range. We apologize for having an issue with cleaning the Oven clean and the humming noise. Please know that we value your feedback as this will help us improve the quality of our product.
To help you with this, I am providing these links to guide you on the issue.
How to clean your Samsung oven
https://www.samsung.com/us/support/answer/ANS00049011/
Samsung cooktop and range sounds and operational noises
https://www.samsung.com/us/support/troubleshooting/TSG01110180/
In case of repair or replacement, you may check the warranty coverage.
https://www.samsung.com/us/support/service/warranty/NE63A6511SS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144714591
Thank you for choosing Samsung. Have a great day.
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Superior Range
on July 17, 2022
Posted by: Leav
from Raleigh. North. Carina
[This review was collected as part of a promotion.] Great range with multiple options. Works perfect and we absolutely love this product
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful stove
on July 23, 2022
Posted by: Cook
from TN
[This review was collected as part of a promotion.] I bought this stove a short period of time ago. It is easy to use and it has many features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New to Me
on July 24, 2022
Posted by: Raymond
from Palm Coast, FL
[This review was collected as part of a promotion.] We now have tried this oven over eight times and we are not disappointed in the operation of the oven, baking and air frying was easy, stove top works as described.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Just love this range
on July 27, 2022
Posted by: Samsung fan
from Florida
[This review was collected as part of a promotion.] Thos range works fantastic, it also has special features which I didn't have and enjoying immensely. The air fryer, the convection oven are suc a plus. The look of the range is excellent, the knobs, buttons are easy to use. The top with the dual knobs is fantastic, now you can actually fit tge pot to the heat coil you need. The very best thing is my kitchen is now all Samsung, which makes me happy!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart purchase!
on July 29, 2022
Posted by: SusieQ
from Louisville, Kentucky
[This review was collected as part of a promotion.] I bought this range to replace the one I had that was no longer working. I am so happy that I bought this range. It does so many things! It is an air fryer, a convection oven, it plays a tune to alert when the oven is pre-heated to temperature and when the timer is done. It has a griddle.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Range
on August 6, 2022
Posted by: DebT
from Ottumwa, IA
[This review was collected as part of a promotion.] I am redoing my kitchen has a wall oven so love all the new larger space.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice looking!
on September 30, 2022
Posted by: Maggie
from Longview, WA 98633
[This review was collected as part of a promotion.] I bought this because it said it had “convection” as well as “air fry”
When it was hooked and ready to use I noticed that there is NO convection just airfry. They are Not the same.
When it was hooked and ready to use I noticed that there is NO convection just airfry. They are Not the same.
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US