Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,103 Reviews)
Rating breakdown 2,103 reviews
5 Stars
1,571
4 Stars
327
3 Stars
71
2 Stars
40
1 Star
94
91%of customers recommend this product.
(
1,413 out of
1,548)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Simple yet sleek
on July 27, 2024
Posted by: VLAZ
from Mesa, AZ
[This review was collected as part of a promotion.] Great oven upgrade that is seamless tech and looks great, the built in air fry makes for perfect cook everytime
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worse investment
on July 31, 2024
Posted by: Delia
from Los Angeles, CA
I've used the oven a handful of times and since last month we can't operate it. It turns off by itself while preheating, it looks by itself and buttons are being clicked by itself aswell.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy SEA CARE, August 1, 2024
Hearing about your range-related experiences must've been difficult. We're always available to help, Delia.
To help rectify the range by turning it off while in use, please visit the link below for its diagnosis.
Samsung range, oven or cooktop will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
I have shared the manual for instructions on activating the oven lock feature to prevent accidental touches from the control panel. Please visit page 30.
User manual:
https://downloadcenter.samsung.com/content/UM/202405/20240517165152446/01._DG68-01339A-07_NX60A6511SS_AA_EN.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147395894, to help our team pull up your information.
Have a great day!
^Chrystel
To help rectify the range by turning it off while in use, please visit the link below for its diagnosis.
Samsung range, oven or cooktop will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001952/
I have shared the manual for instructions on activating the oven lock feature to prevent accidental touches from the control panel. Please visit page 30.
User manual:
https://downloadcenter.samsung.com/content/UM/202405/20240517165152446/01._DG68-01339A-07_NX60A6511SS_AA_EN.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147395894, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
GreT features
on August 1, 2024
Posted by: Luv2shop
[This review was collected as part of a promotion.] I bought two months ago and this is good I really happy with this
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent choice!
on August 15, 2024
Posted by: Juan Juan
[This review was collected as part of a promotion.] Best stove for the value! Amazing! And it looks sharp!
Written by a customer while visiting Samsung US
Customer Rating
5
Love!!
on August 16, 2024
Posted by: Linda
from NM
[This review was collected as part of a promotion.] I love this stove. Everything I have tried so far is great. No cons
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good looking and great design
on August 24, 2024
Posted by: Ukwolfeman
[This review was collected as part of a promotion.] I have had this for a few weeks and so far so good. I haven’t had the opportunity to test all the features yet. Seems extra well made and well thought out design.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice stove
on August 26, 2024
Posted by: LazyRain535
from Burlington, NC
[This review was collected as part of a promotion.] My husband bought this for my mom because her old stove stopped working. Its been a great purchase so far and was a good investment in my opinion. I like that it connected to her phone and that the app helps come up with recipes.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Never Ending Story
on August 28, 2024
Posted by: Rather not Say
from San Diego, CA
[This review was collected as part of a promotion.] Never have I ever been more disappointed with Samsung Appliance. As this was a gift for my mother for the 2023 Holidays .I would not have given this a STAR at all. Only because it is REQUIRED.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA CARE, August 29, 2024
Good day!
We truly care about getting you assisted. Allow us to extend our support and get you the help you need.
We would like to speak with you personally to gather more information about the range and better assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147484864, to help our team pull up your information.
Have a great day!
^Chrystel
We truly care about getting you assisted. Allow us to extend our support and get you the help you need.
We would like to speak with you personally to gather more information about the range and better assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147484864, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US