Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,155 Reviews)
Rating breakdown 2,155 reviews
5 Stars
1,600
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,434 out of
1,579)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
1
My oven shouldn't try to play music
on August 3, 2025
Posted by: Cam_
I bought a Samsung NX58R4311SG range years ago that I loved. It was accurate, the control panel was user friendly, it had all the modes I needed, and it just worked. So when I bought a new house and needed an oven, I automatically went to the current version of that oven which is this one. I used it for the first time today, and I don't care how great every other feature is, the absolute terrible sound notifications on this unit make it a 1-star unit.
First, after the oven has reached its preheat temperature, it plays a stupid jingle *three* times. I thought that was bad. But then I tried the timer and it plays what another reviewer described as it "sounds like a 3rd grader playing a recorder in your face." The only option is to completely turn off sounds. It is all or nothing. With no sounds, you no longer get button press sounds or preheat alerts.
My current solution is to turn off the sounds and use the SmartThings app when preheating. That will give me a notification on my phone and watch (haven't yet tested if it'll integrate with Google Home to have that give me a notification). And then I just can't use the timer on the oven. Luckily, I have multiple other timers in the kitchen.
I will never buy another Samsung appliance without researching the notification sounds. I didn't buy the washer/dryer because of that. If Samsung can offer a firmware update that allows for choosing beeps over the horrid "music", I will change my rating.
First, after the oven has reached its preheat temperature, it plays a stupid jingle *three* times. I thought that was bad. But then I tried the timer and it plays what another reviewer described as it "sounds like a 3rd grader playing a recorder in your face." The only option is to completely turn off sounds. It is all or nothing. With no sounds, you no longer get button press sounds or preheat alerts.
My current solution is to turn off the sounds and use the SmartThings app when preheating. That will give me a notification on my phone and watch (haven't yet tested if it'll integrate with Google Home to have that give me a notification). And then I just can't use the timer on the oven. Luckily, I have multiple other timers in the kitchen.
I will never buy another Samsung appliance without researching the notification sounds. I didn't buy the washer/dryer because of that. If Samsung can offer a firmware update that allows for choosing beeps over the horrid "music", I will change my rating.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
1
Value
3
Response from Samsung USBy Samsung Care, August 4, 2025
Hello,
We understand how you feel about the range notification sound.
Should you need further support with the unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
We understand how you feel about the range notification sound.
Should you need further support with the unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Gorgeous and has all I wanted!
on August 3, 2025
Posted by: Chillier
[This review was collected as part of a promotion.] Everything I wanted and more. Easy instructions by scanning and search for options. Synchronization to my smart phone. Leaves me hands free.
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality cheaply made
on July 31, 2025
Posted by: Marc
from California
Product fails in 4 days after purchase. There electronic parts are cheap so they don’t last
Don’t buy Samsung stay with ge or other brands that actually stand behind there products and make them to last
Don’t buy Samsung stay with ge or other brands that actually stand behind there products and make them to last
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy SEA Care, August 1, 2025
Hello Marc,
We can't even imagine how you felt about your range. We'd be delighted to speak with you to learn more details about your experience and provide assistance. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150204749) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
We can't even imagine how you felt about your range. We'd be delighted to speak with you to learn more details about your experience and provide assistance. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150204749) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung
on July 31, 2025
Posted by: Beckp02809
from Rhode Island
[This review was collected as part of a promotion.] All my appliances are Samsung! Love the products and will always buy when new are needed!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
voided my warranty somehow a single roach broke it
on July 30, 2025
Posted by: Kadddd
from Oklohoma
Aparrently 1 roach in your house will make the display stop working on a 3 week old oven and void the warranty. Never buying samsung again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, July 31, 2025
Hello there,
We can imagine how you feel about your range. We would love to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150198039) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
We can imagine how you feel about your range. We would love to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150198039) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Great Stove!
on July 27, 2025
Posted by: AKwingnut
from Galax, VA
[This review was collected as part of a promotion.] Really like the multiple oven features. You've got convection bake, convection roast, bake, broil, air fry, keep warm, bread proof, dehydrate and self clean. The stove burners are really nice too having a choice of what size you want to use. Cleaning the stove top is simple. Button lock out is simple to use (hold for 3 seconds). Gas consumption is not that bad....were a family of 5 and use our stove daily. We run the stove off a 100# LP tank and it usually lasts us 6 months. The ability to connect to wifi and control the oven away has its advantages too, especially when cooking food like a bone in prime rib or a turkey. If your running late from work, you can start the oven preheating so it's ready to go when your driving home.
This is just a GREAT Samsung appliance.!
This is just a GREAT Samsung appliance.!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Performance and Beautiful Design
on July 26, 2025
Posted by: JERA
from Bridgeport, connecticut
[This review was collected as part of a promotion.] Absolutely love this range! It looks beautiful in my kitchen and adds a modern touch. Heats up quickly, cooks evenly, and the smart features make everything easier and more convenient. Super easy to clean too. Very happy with this purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on July 26, 2025
Posted by: Manny
from Tx
[This review was collected as part of a promotion.] Great heating, gets pans hot fast. Love that i can sink with my samsung phone via smart things app. Easy install. Only think is the cleaning after oil splatters when frying, but still enjoying this stove after a month of use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US