Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,157 Reviews)
Rating breakdown 2,157 reviews
5 Stars
1,602
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,436 out of
1,581)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
4
Touch pad sensitivity.
on March 15, 2026
Posted by: Stephanie
I like many of the features of the stovetop and oven but I find the control display confusing and many of the touch features are not very responsive. Sometimes it takes 4-5 tries for the start touch to actually engage. This is very frustrating.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 5, 2026
Posted by: Joontoo
[This review was collected as part of a promotion.] The 2 tone black/silver helps to match 2 different colors in my kitchen
Written by a customer while visiting Samsung US
Customer Rating
3
Good... but could be Great
on March 2, 2026
Posted by: Sarav
from Chelmsford, MA
Love this product. Looks great works great. Using for past 3 to 4 months and 2 issue i see and both are about the stove grate.
1) I feel the grate stands too high. Due to this every time usage is taking a little longer. Usual 5 mins work takes like 7 mins. It is just 2 mins... but 2 mins extra time in everything we do everyday means more gas usage.
2) It is a stupid design to put a horizontal bar right on top of the burner. So only flat vessels can be used. Anything with a slight curve at the bottom will start shaking or starts to rotate when we cook... since the vessel couldn't lay properly due to this center bar. I am even debating to cut a small portion in center so that all vessels stay put. Definitely person who designed the grate has not cooked before.
1) I feel the grate stands too high. Due to this every time usage is taking a little longer. Usual 5 mins work takes like 7 mins. It is just 2 mins... but 2 mins extra time in everything we do everyday means more gas usage.
2) It is a stupid design to put a horizontal bar right on top of the burner. So only flat vessels can be used. Anything with a slight curve at the bottom will start shaking or starts to rotate when we cook... since the vessel couldn't lay properly due to this center bar. I am even debating to cut a small portion in center so that all vessels stay put. Definitely person who designed the grate has not cooked before.
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Would keep looking
on March 1, 2026
Posted by: Tiffany
Aesthetically speaking, I love this range and it fits perfectly into my kitchen. However it wasn’t long into owning it we found the downfall with the touch pad for the oven. The buttons rarely work when needed and we end up having to triple clean the entire face in order to *perhaps* have the buttons work. It’s frustrating and I would go out of my way to not recommend this oven purely due to this major flaw. The front double burner works to extremes along the lines of heating and is more problematic than helpful with temperature inconsistencies.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Sometimes second is better than first
on February 26, 2026
Posted by: Beav
[This review was collected as part of a promotion.] We bought this model to replace an older Samsung that was similar but had a warming drawer. The first model we received we had to immediately send back because it made a buzzing sound behind the controls. This happened shortly after using it and then early the next day. The replacement unit has not had any issues.
I tried to adjust the settings of the range from the mobile app but it is pretty limited. The one item I wanted to see on the app is the ability to change the volume of the notifications on the range. That is not possible.
Response from Samsung USBy Samsung Care, February 27, 2026
Hello Beav,
We understand how disappointing it was to receive a unit that made an unexpected buzzing sound right away, and how frustrating it can be when the mobile app doesn’t offer the control you want — like adjusting the notification volume. We’re glad to hear the replacement unit hasn’t had the same issue.
For information on normal cooktop/range sounds and what noises are expected versus unusual, please review the guide below:
Samsung cooktop and range: common sounds and operational noises
https://www.samsung.com/us/support/troubleshoot/TSG10007324/
If you have specific questions about app settings, notification controls, or anything else within your range, please contact us directly so we can assist you further:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152180349), so our team can pull up your information.
Thank you!
^Joshua
We understand how disappointing it was to receive a unit that made an unexpected buzzing sound right away, and how frustrating it can be when the mobile app doesn’t offer the control you want — like adjusting the notification volume. We’re glad to hear the replacement unit hasn’t had the same issue.
For information on normal cooktop/range sounds and what noises are expected versus unusual, please review the guide below:
Samsung cooktop and range: common sounds and operational noises
https://www.samsung.com/us/support/troubleshoot/TSG10007324/
If you have specific questions about app settings, notification controls, or anything else within your range, please contact us directly so we can assist you further:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152180349), so our team can pull up your information.
Thank you!
^Joshua
Written by a customer while visiting Samsung US
Customer Rating
4
Nice range
on February 23, 2026
Posted by: WSJ58
from Arizona
[This review was collected as part of a promotion.] actually a very nice oven range great features the only thing missing is a warmer drawer at the bottom .
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy this stove - it won't last very long
on February 7, 2026
Posted by: LAAAAA
from pa
Worst gas stove ever. Control panel error prevents you from using stove.
Burners continually need adjusted and always have orange flames.
Blue light on control panel reflects making it look like the burners are lite when they are not
Don't buy this stove
Burners continually need adjusted and always have orange flames.
Blue light on control panel reflects making it look like the burners are lite when they are not
Don't buy this stove
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, February 9, 2026
Hello there,
We understand the importance of a reliable range. We are here to help.
Here is a guide to help you with your control panel issue.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
We recommend checking this link to help you understand why the flame on your range is orange. Please browse the details under, "All flames are yellow or orange."
Flame issues on Samsung gas cooktop or range
https://www.samsung.com/us/support/troubleshooting/TSG01001946/#flame-is-an-unusual-color
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1152049670) to help our team pull up your information.
Have a great day.
^Camille
We understand the importance of a reliable range. We are here to help.
Here is a guide to help you with your control panel issue.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
We recommend checking this link to help you understand why the flame on your range is orange. Please browse the details under, "All flames are yellow or orange."
Flame issues on Samsung gas cooktop or range
https://www.samsung.com/us/support/troubleshooting/TSG01001946/#flame-is-an-unusual-color
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1152049670) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
Good
on February 5, 2026
Posted by: HmoobTojSiab
[This review was collected as part of a promotion.] Range is performing as expected. I only wish that it came with drip pans as my old one.
Written by a customer while visiting Samsung US