Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,128 Reviews)
Rating breakdown 2,128 reviews
5 Stars
1,587
4 Stars
329
3 Stars
71
2 Stars
42
1 Star
99
91%of customers recommend this product.
(
1,427 out of
1,566)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
1
Don’t Buy
on January 2, 2026
Posted by: Regret
from Texas
[This review was collected as part of a promotion.] Don’t buy! Had it less than a week before the display went out! The stove top is cheaply made! Horrible
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, January 5, 2026
Greetings,
We are committed to enhancing the performance of your range's display. Let's get this taken care of.
We suggest referring to the resources listed below to address your range's display. Please click the hyperlinks for tips.
Samsung range or wall oven panel is blank, blinking, or incorrect:
https://www.samsung.com/us/support/troubleshoot/TSG10007329/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151754267 so our team can pull up your information when you message us.
Have a great day.
-John
We are committed to enhancing the performance of your range's display. Let's get this taken care of.
We suggest referring to the resources listed below to address your range's display. Please click the hyperlinks for tips.
Samsung range or wall oven panel is blank, blinking, or incorrect:
https://www.samsung.com/us/support/troubleshoot/TSG10007329/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151754267 so our team can pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality.
on January 8, 2026
Posted by: Jason
From day one had problems. The middle burner never stopped without a lighter, even after they sent someone to fix it. One of the knobs broke off after one year. The stove finally gave up after two years, even after I spent 500 dollars on the parts they said to replace. The extended warranty company won't fix my other appliance and wants me to spend $400 to have a technician come to my house, then might refund the cost. I used to buy only Samsung, but they have gone downhill. Look for another brand, and maybe when they focus on quality, I might go back.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Ricardo, Samsung Care, January 12, 2026
Hi Jason,
We understand your disappointment with not having the best experience with your range. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151813786) to help our team pull up your information when you message us.
Thank you.
-Ricardo
We understand your disappointment with not having the best experience with your range. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151813786) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome!
on January 9, 2026
Posted by: Rayniski
from Lafayette, IN
Efficient, helpful, and flexible range, with dependability second to none. Features are full to help me give so much more than just cooking.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product!
on January 9, 2026
Posted by: Samsung2025
from Fernley Nevada
[This review was collected as part of a promotion.] Our range works great and the technology is amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 9, 2026
Posted by: Ronsterbites
from PA
[This review was collected as part of a promotion.] Great wi-fi features for Samsung stove,
Easy to install
Easy to install
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great oven and love the griddle feature.
on January 10, 2026
Posted by: Steve
from Harleysville, PA
[This review was collected as part of a promotion.] Very nice unit. Never thought we would use the griddle much, but we love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big Black Stainless Stove
on January 11, 2026
Posted by: Hubby1
from Martinsville, Indiana
[This review was collected as part of a promotion.] The stove is beautiful. It looks well made and the sides are textured. It does everything I want. The oven is large enough for big family dinners. It is a smart stove, so who knows all the possibilities. My wife has made all our favorite dishes in the new stove and loves it,
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
poor quality nothing but issues
on January 20, 2026
Posted by: shawn m
from Fairfield CA
have had ours for awhile and has been nothing but problems. all the knobs break on a regular basis. middle burner is almost none functioning, finish scratches extremely easy, samsung badging has fallen off and no read SUNG. oven temps are off by 25 degrees. only thing that i can say wokred well is the self cleaning feature and timer. we have a fridge, dishwasher and micro all other appliance have givin isues except the microwave. will not be a returning customer at this point
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
1
Response from Samsung USBy SEA Care, January 20, 2026
We understand the importance of a working range in your household, shawn m. Let's take care of this.
Please refer to the resources below to rectify your concerns with your range. Please click the links and hyperlinks for tips.
Flame issues on the Samsung gas cooktop or range (Please select which flame issue you are experiencing on your gas stove, cooktop, or range):
https://www.samsung.com/us/support/troubleshooting/TSG01001946/
Samsung oven temperature issues (Please select which temperature issue your oven is experiencing):
https://www.samsung.com/us/support/troubleshoot/TSG10001298/
To help you clean the exterior of your range properly, please turn to pages 35, 37 to 39 of the range's manual:
https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151887750 so our team can pull up your information when you message us.
Have a great day.
-John
Please refer to the resources below to rectify your concerns with your range. Please click the links and hyperlinks for tips.
Flame issues on the Samsung gas cooktop or range (Please select which flame issue you are experiencing on your gas stove, cooktop, or range):
https://www.samsung.com/us/support/troubleshooting/TSG01001946/
Samsung oven temperature issues (Please select which temperature issue your oven is experiencing):
https://www.samsung.com/us/support/troubleshoot/TSG10001298/
To help you clean the exterior of your range properly, please turn to pages 35, 37 to 39 of the range's manual:
https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151887750 so our team can pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US