Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,097 Reviews)
Rating breakdown 2,097 reviews
5 Stars
1,566
4 Stars
327
3 Stars
71
2 Stars
40
1 Star
93
91%of customers recommend this product.
(
1,408 out of
1,542)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
4
Great Oven
on September 17, 2025
Posted by: Chris
from Roselle Park NJ
[This review was collected as part of a promotion.] Overall great oven- Great fire on the stovetop and the oven runs very hot. The grddle really can't be left on the stovetop - it gets in the way if you are using bigger pots/pans.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice oven
on September 18, 2025
Posted by: danburyct
from Danbury, CT
[This review was collected as part of a promotion.] Cooks well; fits perfectly in my space; Looks great---However it is very hard to read the controls unless the overhead light from microwave is on
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Range
on September 18, 2025
Posted by: Iohannem
from Cottonwood, Arizona
[This review was collected as part of a promotion.] Although I have always used Kenmore products in the past I am really enjoying how well my Samsung Range performs.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great value
on September 26, 2025
Posted by: AnimalLov3r718
[This review was collected as part of a promotion.] Excellent stove and even better touch of a built in air fryer. My only complaint is that I wish it would come with the air fryer tray instead of having to buy it separately. But I just substituted a pan for it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buy it, cook boldly, and enjoy the upgrade.
on September 30, 2025
Posted by: EHoff
from Eastlake, OH
[This review was collected as part of a promotion.] If you want a modern, feature-rich electric range that actually delivers on its smart promises (instead of just flirting with them), the Samsung NE63A6511SS is a knockout. It’s made cooking more fun, more efficient, and less of a hassle. I’d buy it again—and would happily recommend it to friends and family.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great appliance
on September 30, 2025
Posted by: jbrooks
[This review was collected as part of a promotion.] Had the range for a few weeks and it's working great so far. I like the SmartThings access on my phone as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, hate the glass!
on September 30, 2025
Posted by: mdsommerfeld
[This review was collected as part of a promotion.] Glass tops are horrible to clean! That is the only real complaint I have about this oven. I get pop ups when it is pre-heated, it has more features than I have ever had, the only thing that would make it better is being easier to clean, and maybe being a double oven.
Written by a customer while visiting Samsung US
Customer Rating
1
Malfunctioning Buttons
on October 4, 2025
Posted by: Melissa
from Charleston, SC
My oven is 2 months old and the buttons never work and the cooktop always looks dirty. I would not recommend this oven
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
1
Response from Samsung USBy SEA Care, October 6, 2025
Hi Melissa, \n\nThank you for taking the time to share your experience with us. We understand how important it is for your range to work as expected, especially with a newer appliance, and we want to make sure this gets addressed properly. \n\nFor the unresponsive control panel, please refer to the guide below for step-by-step troubleshooting support. Please click on the embedded links for additional support. \n\nSelf Clean or other buttons do not light up or respond, or panel is locked on Samsung oven http://www.samsung.com/us/support/troubleshoot/TSG10002418/ \n\nFor keeping the cooktop clean, you can check the user manual on pages 46–48 for the recommended cleaning instructions. \n\nUser manual \nhttps://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf \n\nShould you need further assistance, please feel free to get back to us via the following options: \n\n1. Facebook Messenger: http://m.me/samsungsupport \n2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 \n3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us \n\nWhen you message us, please provide us with this reference number (1150942161) to help our team pull up your information. \n\nThank you. \n\n^Camille
Written by a customer while visiting Samsung US