Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,155 Reviews)
Rating breakdown 2,155 reviews
5 Stars
1,600
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,434 out of
1,579)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
1
Unsatisfied customer
on October 22, 2021
Posted by: Terry
if i could give 0 stars i would. Control panel stopped working in less than three months.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Pat, Samsung Care, October 25, 2021
I'm sorry to hear this about the control not working. thank you for bringing this to our attention. Your opinion matters to us! If you would like to have service to resolve this issue, please contact us by using the information below. ^Pat\
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1143820660
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1143820660
Written by a customer while visiting Samsung US
Customer Rating
5
Love the air fry
on October 20, 2021
Posted by: Wayne
from 35811
love the stove but i wish it had a oven on light it shows the temp but look like the time. the oven on or a oven working light should be added to see if its just the time or temp when oven is operating.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Response from Samsung USBy Pat, Samsung Care, October 26, 2021
Thank you for your suggestion on ways we can improve our range. This review is very helpful for us. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and Amazing
on October 19, 2021
Posted by: capulliam
from Grove City, ohio
absolutely love the look of the stove. have only had it a week but great addition to the kitchen. only question i have is when i use alexa to preheat oven it always defaults to one hour for preheat. is this standard?
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, October 20, 2021
The performance of our products is key to happy customers. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied Customer
on October 14, 2021
Posted by: TStava
Gender:Male
[This review was collected as part of a promotion.] The oven is the real star here. Really enjoy how spacious it is and being able to adjust temperature with the keypad plus seeing it rise degree by degree during preheating is great. The air fry function is a wonderful add-on and can't wait to try dehydrator!
The stove top is no slouch either. The large, long, middle burner is quirky and fun. The double burner really puts out some heat, which is great--just takes some getting used to!
Response from The InsidersBy Pat, Samsung Care, October 18, 2021
Always happy to hear from a satisfied customer! ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Great for Baking!
on October 14, 2021
Posted by: KatyP
from Alabama
[This review was collected as part of a promotion.] This range has made cooking so much better for our family. I bake large batches of sweets at a time and the convection feature allows me to bake things perfectly and efficiently. The air fryer is a great added feature and it is much easier to use especially since there is not pre-heating involved. Additionally, this unit has a sleek design which really stands out in our kitchen!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, October 19, 2021
Happy to hear the range is performing up to standards. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on October 12, 2021
Posted by: Roytan
i love all the extra features on this oven. i have used the convection and the bake features so far. the stove top cleans up nicely with the recommended ceramic glass cleaner.
so far i am totally satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Pat, Samsung Care, October 13, 2021
We love hearing from our satisfied customers like you! Thank you for the 5 stars! ^Pat
Written by a customer while visiting Samsung US
Customer Rating
4
I'm happy with the range
on October 12, 2021
Posted by: nikoledenise
from KANSAS CITY
Gender:Female
[This review was collected as part of a promotion.] Although I'm not big on cooking I do appreciate the ability to cook on gas than electric. In my recent house purchased it was configure with an electric stove. Adding a gas line was my first priority. In saying that, this campaign came right in time, because any day I would've been purchasing a Samsung range, considering I participated in the refrigerator a year ago.
Pro
Modern Feel - the range really compliments my kitchen and my Samsung refrigerator.
Modern Feel - the range really compliments my kitchen and my Samsung refrigerator.
Griddle - I really enjoyed using it. My pancakes literally had no stick. They were light and fluffy perfectly browned the way I like them.
Baking - I haven't had a chance to use the air fyer yet, as this way of cooking is new to me. However I've baked a few dishes in and they're all baked to perfections. I've baked cookies and casseroles.
Timer - I used the time all the time, it has a cool interesting alert tone. I think I was a little confused at the beginning figuring out what was minutes, seconds, and hours... but I've gotten it down now.
Cons
Burners - So , one of my burners won't come on unless I light it with a separate source. I also feel the fire that's immitted from the burners are very high. It's almost as if too much gas is being emitted from the burners. It typically settles down when I place a pot over it, but it can be intimating at first.
Burners - So , one of my burners won't come on unless I light it with a separate source. I also feel the fire that's immitted from the burners are very high. It's almost as if too much gas is being emitted from the burners. It typically settles down when I place a pot over it, but it can be intimating at first.
Response from The InsidersBy Pat, Samsung Care, October 13, 2021
Thank you for sharing your feedback with us. It's always a pleasure to see the Pros and the Cons our customers leave in their review. Thank you for being a Samsung customer. ^Pat
Written by a customer while visiting The Insiders
Customer Rating
5
Works great!
on October 12, 2021
Posted by: jarr4472
from hempstead
Gender:Male
[This review was collected as part of a promotion.] The Samsung rage is such a great update for our kitchen, with all our Samsung appliances. The electric range has some great features, I love the air fryer and self cleaning, Those I use the most. I am always using the over so much convenient. It matches my kitchen, also the griddle is so good for cooking breakfast. Has warming feature which is so good when I finish cooking something first I can keep my other stuff warming until all food is some cooking. I recommend this range to my family and friends. They will not be disappointed getting this new upgrade for their kitchen.
Response from The InsidersBy Pat, Samsung Care, October 13, 2021
Thank you for sharing your favorite features with us, helps us figure out what our customers like. ^Pat
Written by a customer while visiting The Insiders