Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.6
(1,055 Reviews)
Rating breakdown 1,055 reviews
5 Stars
806
4 Stars
153
3 Stars
41
2 Stars
20
1 Star
35
92%of customers recommend this product.
(
706 out of
767)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
1
Self Clean damaged cabinets.
on November 27, 2021
Posted by: Old Engineer
we've had this model for about 6 months.
today we used the self-clean feature for the first time having used the quick steam clean prior to this. while the self clean did a good job of cleaning the oven it runs so hot that it damaged the drawer fronts of the adjoining cabinets. the inside of the cabinets were also very warm. we never had this issue with the old ge range this one replaced. we are still deciding what to do but we know we will not be using the fire hazard self-clean mode again.
today we used the self-clean feature for the first time having used the quick steam clean prior to this. while the self clean did a good job of cleaning the oven it runs so hot that it damaged the drawer fronts of the adjoining cabinets. the inside of the cabinets were also very warm. we never had this issue with the old ge range this one replaced. we are still deciding what to do but we know we will not be using the fire hazard self-clean mode again.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new range!
on November 28, 2021
Posted by: Sage
from NPR, FL
[This review was collected as part of a promotion.] Tried the air fryer first - excellent. Love the options for cooktop - adjusting for the size of the pan, griddle option (always wanted this), and it came with the griddle pan and air frying rack.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not impressed
on January 3, 2022
Posted by: perdynh
from Fort pierce, fl
[This review was collected as part of a promotion.] The top of the oven never gets clean and the app never worked so I couldn’t set the time
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Carrie Galvan, Samsungcare, January 7, 2022
Hello, I know you have spent a lot of time on this already. I am here to help. I have attached a link to a guide for caring for your cooktop (https://bit.ly/3f1obeA). In addition, here is a link to a guide to connect your range with SmartThings (https://bit.ly/3n0Djx5). If you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144054784 ) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Written by a customer while visiting Samsung US
Customer Rating
5
Great features including safety.
on January 3, 2022
Posted by: Fixing Dixon
from Henrico
[This review was collected as part of a promotion.] I love the range, and the safety features. I can set the temp through my phone. But still have to go to the stove to turn it on.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on January 3, 2022
Posted by: Cook1
from Winterset
[This review was collected as part of a promotion.] I love my new stove. I would recommend it to other people.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!!
on January 3, 2022
Posted by: Rezo3000
from Houston
[This review was collected as part of a promotion.] I bought 5 months ago and I love use every day. Great purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Range
on January 3, 2022
Posted by: Greg Jr
from Lamar, Mo
[This review was collected as part of a promotion.] I bought this range several months ago and absolutely love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's ight
on January 3, 2022
Posted by: 1bean1631
[This review was collected as part of a promotion.] Fast delivery and stove top is excellent, it's cool to turn off the oven with the app.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US