Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,152 Reviews)
Rating breakdown 2,152 reviews
5 Stars
1,597
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,432 out of
1,577)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
3
Its average
on June 20, 2025
Posted by: Satish
[This review was collected as part of a promotion.] There are few issues with the model.
1. Cast iron grills provided to put on stove are not designed properly. It should be circular where the flame is. But i find horizontal bar right in center of flame which is not stable for pots
2. Flame control in burners. Out of five one burner has 2, one small circle and one outer. In low setting only inner shd be burning
Flame. Controlshd be smooth
All 4 burner sizes shd be designed for different style of pots and pans
1. Cast iron grills provided to put on stove are not designed properly. It should be circular where the flame is. But i find horizontal bar right in center of flame which is not stable for pots
2. Flame control in burners. Out of five one burner has 2, one small circle and one outer. In low setting only inner shd be burning
Flame. Controlshd be smooth
All 4 burner sizes shd be designed for different style of pots and pans
Response from Samsung USBy Samsung Care, June 20, 2025
Hi Satish,
Thank you for taking the time to share your experience—what you’ve described highlights some important areas that can really affect how enjoyable and efficient cooking feels day to day. We are here to provide insight into the griddle and the burners of your range model.
While a circular shape might seem like the natural fit for the flame, a rectangular design actually offers some practical benefits. It provides a larger, more versatile cooking surface, allowing you to cook multiple items at once. Plus, rectangular grills or griddles often align better with the burner layout, especially when ranges have elongated or bridge burners, helping to distribute heat evenly. This shape also makes it easier to use other burners alongside, giving more flexibility in cooking different dishes simultaneously. So, the rectangular design aims to balance stability, heat distribution, and overall cooking efficiency.
The center oval burner provides optimal temperatures specifically designed for griddle cooking, delivering even heat over a large surface area.
The stove has five burners tailored for different cooking needs. The Right Front (18,000 BTU) delivers powerful heat for boiling and high output. The Right Rear (5,000 BTU) is perfect for low-simmering delicate foods like chocolate and casseroles. The Center burner (10,000 BTU) is designed specifically for griddling pancakes, fried eggs, and similar dishes—not for pots. The Left Front (17,000 BTU) provides quick, general heating, while the Left Rear (9,500 BTU) is ideal for steady, low simmering. If you need a low heat setting, you can use the Right Rear or Left Rear burners. Together, they offer versatile cooking options.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1149664890 to help our team pull up your information.
Leo
Thank you for taking the time to share your experience—what you’ve described highlights some important areas that can really affect how enjoyable and efficient cooking feels day to day. We are here to provide insight into the griddle and the burners of your range model.
While a circular shape might seem like the natural fit for the flame, a rectangular design actually offers some practical benefits. It provides a larger, more versatile cooking surface, allowing you to cook multiple items at once. Plus, rectangular grills or griddles often align better with the burner layout, especially when ranges have elongated or bridge burners, helping to distribute heat evenly. This shape also makes it easier to use other burners alongside, giving more flexibility in cooking different dishes simultaneously. So, the rectangular design aims to balance stability, heat distribution, and overall cooking efficiency.
The center oval burner provides optimal temperatures specifically designed for griddle cooking, delivering even heat over a large surface area.
The stove has five burners tailored for different cooking needs. The Right Front (18,000 BTU) delivers powerful heat for boiling and high output. The Right Rear (5,000 BTU) is perfect for low-simmering delicate foods like chocolate and casseroles. The Center burner (10,000 BTU) is designed specifically for griddling pancakes, fried eggs, and similar dishes—not for pots. The Left Front (17,000 BTU) provides quick, general heating, while the Left Rear (9,500 BTU) is ideal for steady, low simmering. If you need a low heat setting, you can use the Right Rear or Left Rear burners. Together, they offer versatile cooking options.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1149664890 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
A great clean lookin gas oven
on June 21, 2025
Posted by: McOvenLover
from Oregon
[This review was collected as part of a promotion.] Greasy fingerprints will mess with the button recognition. Other than that works super well!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Worked Well Until...
on June 21, 2025
Posted by: DDLL
[This review was collected as part of a promotion.] Works well, but the main "burner" is starting to have issues with regulating heat levels. Only has 2 settings, off or on at max temp. The other ones are still working well, but a bit disappointing as it has been less than a year since purchase.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy SEA Care, June 24, 2025
Hello there,
We are committed to enhancing the performance of your range's burner. Let's get this taken care of.
Please refer to the resources below to address the concerns of your range's burner. Please click the link and the hyperlinks for tips.
Samsung electric and induction cooktop temperature issues (See "Unable to increase or decrease the heat"):
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149711870, to help our team locate your information when you message us.
Have a great day.
-John
We are committed to enhancing the performance of your range's burner. Let's get this taken care of.
Please refer to the resources below to address the concerns of your range's burner. Please click the link and the hyperlinks for tips.
Samsung electric and induction cooktop temperature issues (See "Unable to increase or decrease the heat"):
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149711870, to help our team locate your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Great stove with lots of features!
on July 9, 2025
Posted by: Texasredeye
[This review was collected as part of a promotion.] Have not used all the functions yet but what I've used worked perfectly. I am still going to have to learn how to best utilize the convectionoven and the air fryer.
Written by a customer while visiting Samsung US
Customer Rating
4
Technology
on July 12, 2025
Posted by: MMLU
from Oxnard, California
[This review was collected as part of a promotion.] I like this product. The only thing I struggle with is setting the time and using features that require pushing buttons. Connecting it to WiFi is nice and not necessary to use, but that’s what makes this product function at its entire potential. It’s a beautiful stove, it does what it’s supposed to- but technology makes it difficult to operate.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Range
on July 14, 2025
Posted by: rruiz357
from Downey
[This review was collected as part of a promotion.] Amazing range. Very elegant and functions perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung!!!!
on July 16, 2025
Posted by: Kensper169
from Valley stream
[This review was collected as part of a promotion.] I love Samsung products and can’t wait to have their door bell and everything of Samsung.
This Range was great and works as explained in all.
Keep it up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Range top
on July 22, 2025
Posted by: Beth
[This review was collected as part of a promotion.] It is a highly functioning range especially the top with the five burners.
Written by a customer while visiting Samsung US