Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
3
Looks nice, has flaws
on December 7, 2021
Posted by: Teddy79
from Syracuse, NY
cook top is fine, the control buttons are often unresponsive, there is no up/down button to adjust oven temperature, and the oven turns off when the timer reaches zero. would buy a different model if you like to cook.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
3
Response from Samsung USBy Carrie Galvan, samsungcare, December 9, 2021
I appreciate your feedback on the range. This helps us improve our products and work to better our customer's experience. If the buttons are sometimes unresponsive; it may be fixed by power resetting your range. If the problem continues, we would be happy to assist. ^Pat
I was ready to give this a 5 star rating but then.
on November 30, 2021
Posted by: Phonoman1960
from Paxton, IL
samsung will not let me write an honest negative review so this is worthless. stove is great, samsung is not. stove has manufacturing defect they will not cover. stove is 2 weeks old.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, samsungcare, December 1, 2021
We want all of our customers to feel open enough to express how they feel about your products. I'm sorry to hear the experience you had to endure. If you need assistance in any way. Feel free to contact our Social Media team for help. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143936466
[This review was collected as part of a promotion.] Tried the air fryer first - excellent. Love the options for cooktop - adjusting for the size of the pan, griddle option (always wanted this), and it came with the griddle pan and air frying rack.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Self Clean damaged cabinets.
on November 27, 2021
Posted by: Old Engineer
we've had this model for about 6 months. today we used the self-clean feature for the first time having used the quick steam clean prior to this. while the self clean did a good job of cleaning the oven it runs so hot that it damaged the drawer fronts of the adjoining cabinets. the inside of the cabinets were also very warm. we never had this issue with the old ge range this one replaced. we are still deciding what to do but we know we will not be using the fire hazard self-clean mode again.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new range!
on November 26, 2021
Posted by: midnight8375
from Benton, KY
great range, air fryer, and convection oven. cooks great! never had a stove that looked this good. easy to clean, easy to uses. can use from my alexa and or my ap on my phone. i highly reccomend this range!
[This review was collected as part of a promotion.] I purchased this Samsung range a couple of months ago and it exceeded my expectations and am totally enjoying cooking on it. Air fryer is great!!
[This review was collected as part of a promotion.] I was glad to get the new Samsung range. We love many of the features like the air fryer. The Samsung range oven is easy to clean and works amazing. I would definitely recommend this oven to a family member or friend. I can go on and on about how great this oven is and how much I enjoy cooking hot meals for the family. Thank you for an awesome product.
Written by a customer while visiting The Insiders
Customer Rating
5
Just perfect!
on November 17, 2021
Posted by: Hi2501
from Winchester
Gender:Female
[This review was collected as part of a promotion.] This samsung range is what I was looking for.. I really liked it! It has 5 burners and its been an adventure cooking now. Our old stove wasn't working right and I last forever to get my food ready. My family was impressed by it.