Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.6
(1,080 Reviews)
Rating breakdown 1,080 reviews
5 Stars
822
4 Stars
155
3 Stars
42
2 Stars
22
1 Star
39
91%of customers recommend this product.
(
718 out of
785)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great "smart" oven!
on March 25, 2024
Posted by: KMM71
from Waynesboro, VA
I bought this just before the Christmas holiday to replace the "lemon" we bought during COVID. I was pleasantly surprised that it communicates with the phone. I was also pleased with variety of cooking modes. It is not too difficult to clean the cook top. I am very happy with this purchase.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice stove
on March 25, 2024
Posted by: rahopper1st
from Republic, MO
Have had a couple of weeks. Nice stove, easy to use. Cooks really well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice oven
on March 26, 2024
Posted by: Bnick
from Virginia
[This review was collected as part of a promotion.] Very nice options and fun to use so far. I really like the air dry and steam clean
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 26, 2024
Posted by: Vicky
[This review was collected as part of a promotion.] I’m so happy this stove its perfect. It have everything I need
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on March 27, 2024
Posted by: Taye
[This review was collected as part of a promotion.] I bought the product about 2 weeks to a month ago and been loving it.
Written by a customer while visiting Samsung US
Customer Rating
3
Horrible cooktop, scratched in less than a week!
on March 29, 2024
Posted by: MrsHagood
from Raleigh, NC
I’ve had this for less than a week and already have scratches on the glass top. I’ve literally only used it twice. Previous glass cooktop stove we had was here when the house was built and didn’t have many scratches on it when we sold it. Very disappointed With this aspect of it. Haven’t even used the oven yet or the other four burners. Just the large burner and it has deep scratches in it. I had just purchased a brand new expensive set of Hexclad cookware. It is not like we raked it across the glass. This is definitely a flaw and what is the most expensive range I’ve ever purchased. I wish the company would recall this piece since there are so many complaints!
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
3
Value
4
Response from Samsung USBy SEA Care, April 1, 2024
Hi MrsHagood,
We know how important it is to maintain our appliances. Let us provide you with tips for maintaining the range.
Here is a link to help you take care of the cooktop. Please see each section, watch the full video, follow the steps, and click the hyperlinks for further help.
Clean and care for your Samsung electric cooktop.
https://www.samsung.com/us/support/answer/ANS00060833/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147002723 to help our team pull up your information.
Have a great day.
^Aloe
We know how important it is to maintain our appliances. Let us provide you with tips for maintaining the range.
Here is a link to help you take care of the cooktop. Please see each section, watch the full video, follow the steps, and click the hyperlinks for further help.
Clean and care for your Samsung electric cooktop.
https://www.samsung.com/us/support/answer/ANS00060833/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147002723 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on April 16, 2024
Posted by: JoeyD
from Tx
Bought a couple of weeks ago and is perfect and everything we were looking for. Exactly like advertised.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wifi
on April 17, 2024
Posted by: Manso114
[This review was collected as part of a promotion.] I'm very happy with it. I love the convenient of I can turn the oven on and off from everywhere. So if Ixm in rush I can go to my appointment and setup the time to turn it off.
Written by a customer while visiting Samsung US