Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,157 Reviews)
Rating breakdown 2,157 reviews
5 Stars
1,602
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,436 out of
1,581)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Great air fryer
on February 5, 2022
Posted by: Mc01
from Ohio
[This review was collected as part of a promotion.] Love the air fryer !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Underwhelming, but functional
on February 3, 2022
Posted by: Austin
from Marion, AR
it works well, but the touch screen is faulty. it continually has to be turned off/reset to get the correct temperature in. the warming center has the dame issue.
the stove top is easily scratched, and you have to use a putty knife to get stuck on items removed.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy Camille , Samsung Care, April 20, 2022
Hi Austin.
Thank you for reaching out regarding your6.3 cu. ft. Smart Freestanding Electric Range with No-Preheat Air Fry & Convection electric cooktop panel not working and hard to clean. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix this, I will be providing you with these links to guide you on the issue.
Electric cooktop panel isn't responsive - Samsung.
https://www.samsung.com/us/support/troubleshooting/TSG01204615/
Clean and care for your Samsung electric cooktop
https://www.samsung.com/us/support/answer/ANS00060833/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144425103
^Camille
Thank you for reaching out regarding your6.3 cu. ft. Smart Freestanding Electric Range with No-Preheat Air Fry & Convection electric cooktop panel not working and hard to clean. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix this, I will be providing you with these links to guide you on the issue.
Electric cooktop panel isn't responsive - Samsung.
https://www.samsung.com/us/support/troubleshooting/TSG01204615/
Clean and care for your Samsung electric cooktop
https://www.samsung.com/us/support/answer/ANS00060833/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144425103
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Great oven
on January 28, 2022
Posted by: Steveb123
Gender:Male
[This review was collected as part of a promotion.] The stove is easy to use. I usually cook eggs and chicken while my wife does most of the cooking. When I do cook, the controls are easy to use and understand. The hot indicator tells me when I can clean it off. The design is sleek and nice.
Written by a customer while visiting The Insiders
Customer Rating
2
Buttons only work intermittently
on January 25, 2022
Posted by: Peter
when pressing the buttons to turn various features on/off, they quit working. sometimes this means we cannot enter a temp for the oven, can't change the temp of the warming burner, etc.
we try to press them and they do not work, so sometimes can't even use the stove.
it is brand new.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Carrie Galvan, samsungcare, January 26, 2022
Hey, Peter. I'm sorry to hear this about the button not working on your range. Thank you for alerting us to this concern. We would be happy to look into this matter for you. just use the information below to speak with us. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1144113893
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1144113893
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 23, 2022
Posted by: jimmi23
from New Palestine, IN
[This review was collected as part of a promotion.] Love everything about the range..perfect for cooking large meals..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on January 19, 2022
Posted by: Iluvcows
from KY
[This review was collected as part of a promotion.] Easy to use and clean I especially like the bread proofing feature.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features, looks great
on January 18, 2022
Posted by: LuvABargin
from Cheyenne WY
[This review was collected as part of a promotion.] I purchased this because of the price. Very glad I did.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features, easy to use.
on January 18, 2022
Posted by: Luv cooking
from Goodyear Az
[This review was collected as part of a promotion.] I bought this bout 6 months ago along with fridge, dishwasher and microwave. All in a package combo. We love cooking! Great value.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US