Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(1,206 Reviews)
Rating breakdown 1,206 reviews
5 Stars
911
4 Stars
172
3 Stars
46
2 Stars
29
1 Star
48
91%of customers recommend this product.
(
784 out of
865)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
3
Awesome
on June 18, 2025
Posted by: Bora
[This review was collected as part of a promotion.] Good stove the only thing it stains so bad. But other than that it's ok.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
2
Response from Samsung USBy SEA Care, June 18, 2025
Hello there,
We want you to have a better experience with your range. Let us help you out.
Here are steps on how to take care of your range's cooktop. Turn to pages 46-48 under "Care and cleaning of the glass cooktop" and pages 51-52 under "Areas of discoloration on the cooktop and Areas of discoloration with metallic sheen":
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149636911, to help our team locate your information when you message us.
Have a great day.
-John
We want you to have a better experience with your range. Let us help you out.
Here are steps on how to take care of your range's cooktop. Turn to pages 46-48 under "Care and cleaning of the glass cooktop" and pages 51-52 under "Areas of discoloration on the cooktop and Areas of discoloration with metallic sheen":
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149636911, to help our team locate your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
1
Stove
on June 17, 2025
Posted by: Katy
Fire hazard, knobs are easy to turn , does not lock. One of the ranges stopped working after first year. Paint chipped off
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, June 20, 2025
We are committed to enhancing the performance of your range, Katy. Let's get this taken care of.
We suggest referring to the resources below to address your concerns with your range's stove. Please click the hyperlinks for tips.
Samsung Range knobs may be activated by inadvertent push and turn:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
To maintain your range's cooktop to its pristine, please refer to pages 52-53 of the unit's manual under "Care and cleaning of the glass cooktop":
https://downloadcenter.samsung.com/content/UM/202502/20250217163621832/O_01._IB_FULL_NE9100D_NSE6DG8500_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149658918, to help our team locate your information when you message us.
Have a great day.
-John
We suggest referring to the resources below to address your concerns with your range's stove. Please click the hyperlinks for tips.
Samsung Range knobs may be activated by inadvertent push and turn:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
To maintain your range's cooktop to its pristine, please refer to pages 52-53 of the unit's manual under "Care and cleaning of the glass cooktop":
https://downloadcenter.samsung.com/content/UM/202502/20250217163621832/O_01._IB_FULL_NE9100D_NSE6DG8500_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149658918, to help our team locate your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
I live the smart range.
on June 4, 2025
Posted by: Denny
from Va
[This review was collected as part of a promotion.] Easy to use. Smart features are extremely helpful.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love features
on June 4, 2025
Posted by: Gr8brnd
from Long Island New York
[This review was collected as part of a promotion.] I love all the features on our stove: it heats up very fast (oven & stove top), love air fryer option, convection bake option is great, all features are great. In my opinion this is a great option for those looking for a mid-range to upper range style stove.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great oven
on June 4, 2025
Posted by: Fmollica
from Nj
[This review was collected as part of a promotion.] Best oven i bought, I like the features on the phone letting me know if the burners are on or when the perheat is dont
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 3, 2025
Posted by: Juju0527
from Lenoir NC
[This review was collected as part of a promotion.] Iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great stove!
on June 3, 2025
Posted by: Brandy
[This review was collected as part of a promotion.] I love my new stove. It's super easy to clean and use. The notifications and settings on my phone make it a breeze to use.
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful and Helpful.
on June 3, 2025
Posted by: Badger1611
from Cincinnati, Ohio
[This review was collected as part of a promotion.] This stove is incredible. I needed to upgrade, but this is really amazing. I am still trying to understand all of the different options. It would be hard to express how nice this stove is.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US