Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
5
Samsung Smart Range
on June 27, 2022
Posted by: Sparkle
from Fisherville, ky
[This review was collected as part of a promotion.] I bought this range back in December 2021 and I love it! I used the Air Fryer oven to make chicken wings and they were prefect!
[This review was collected as part of a promotion.] I bought my range in late April and after a lot of delays I got it in early June but it was definitely worth the wait. Love the large burner with inner flame. Cooks much more evenly.
[This review was collected as part of a promotion.] This range works better than we imagined. we didnt think we would even use some of the features and have found that we love them.
[This review was collected as part of a promotion.] Air fryer? Check. Convection? Check. Self cleaning? Check I never would have sought out Smart features for a range, but it's actually really helpful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Freestanding electric range
on June 19, 2022
Posted by: moma02
from Florida
[This review was collected as part of a promotion.] I love my new range, burners are very large and Wi-Fi is great, every time I purchase a new home we buy my new Samsung appliances
this finish is cheap and chips off. mine in under 2 years. now i have a beautiful new kitchen with this really sad looking range. it was an exciting option but truly don't go there. google the issue.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
2
Response from Samsung USBy ROSSINI, Customer Care, July 22, 2022
Hello Mike,
Thank you for raising your concern about our product. I am sorry about your 6.0 cu. ft. Smart Freestanding Gas Range with No-Preheat Air Fry & Convection in Black Stainless Steel failed to function correctly. We take pride in the quality of our ranges, so we are disappointed that yours was having some issue with its black stainless.
I apologize on behalf of Samsung for the inconvenience this has caused you. We strive to create durable, quality products, and I assure you that black stainless finish concern is part of the normal wear and tear damage that occurs naturally due to the passage of time. Depreciation of furnishings and appliances is expected over time due to frequent usage.
To avoid further damage to the product, let me share How to clean the Samsung gas cooktop https://www.samsung.com/us/support/answer/ANS00049945/.
If assistance is needed, please reach us with the following options to further assist you:
[This review was collected as part of a promotion.] Have had my samsung gas range for less than a month and I love it. I utilize the convection on almost everything. Love being able to cook two pans of cookies at once. Cuts cooking time in half.