Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,157 Reviews)
Rating breakdown 2,157 reviews
5 Stars
1,602
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,436 out of
1,581)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
4
Great features, hate the glass!
on September 30, 2025
Posted by: mdsommerfeld
[This review was collected as part of a promotion.] Glass tops are horrible to clean! That is the only real complaint I have about this oven. I get pop ups when it is pre-heated, it has more features than I have ever had, the only thing that would make it better is being easier to clean, and maybe being a double oven.
Written by a customer while visiting Samsung US
Customer Rating
5
Great appliance
on September 30, 2025
Posted by: jbrooks
[This review was collected as part of a promotion.] Had the range for a few weeks and it's working great so far. I like the SmartThings access on my phone as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buy it, cook boldly, and enjoy the upgrade.
on September 30, 2025
Posted by: EHoff
from Eastlake, OH
[This review was collected as part of a promotion.] If you want a modern, feature-rich electric range that actually delivers on its smart promises (instead of just flirting with them), the Samsung NE63A6511SS is a knockout. It’s made cooking more fun, more efficient, and less of a hassle. I’d buy it again—and would happily recommend it to friends and family.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great value
on September 26, 2025
Posted by: AnimalLov3r718
[This review was collected as part of a promotion.] Excellent stove and even better touch of a built in air fryer. My only complaint is that I wish it would come with the air fryer tray instead of having to buy it separately. But I just substituted a pan for it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Air fryer
on September 23, 2025
Posted by: Dhale
from Suffolk Va
[This review was collected as part of a promotion.] I wasn't too sure about getting this stove but it matched my refrigerator so I bought it. So far it has not disappointed. It had more features than I realized, like the air fryer in the oven. One less appliance on the counter.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Led Fail, What's next?
on September 22, 2025
Posted by: George
from Richmond, VA 23236, US,
[This review was collected as part of a promotion.] I had ordered 3 appliances Over stove microwave/Hood,!Range and Dishwasher. Nice smooth clean install. All appliances were put through operation. All units are paired to SmartThings app and responding so far responding respectively. However one of the led bars on microwave has already failed after less than 3 weeks. Such a simple leaves me to wonder what may be next and why my rating is only a 3 when it could have been 4. Photo taken at 9:35 pm not 5:35pm see time on oven.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy SEA Care, September 23, 2025
George, we are here to assist you anytime. We want to speak directly with you and obtain the model number of your microwave, as the manual should provide instructions on replacing some of its lights. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide the reference number 1150812261 to help our team locate your information. Have a great day. -John
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide the reference number 1150812261 to help our team locate your information. Have a great day. -John
Written by a customer while visiting Samsung US
Customer Rating
1
Deeply Regret Buying this Range
on September 20, 2025
Posted by: Lauren
from Miami, FL
As an experienced home cook, this is by far the worst range I have ever owned. The burners are inconsistent and defective — they heat unevenly and unpredictably, causing food to burn, something that is not typical for me. Twice I have ended up with completely burnt rice due to burners being defective- I've been making rice on the stovetop for 20 years and this has never happened to me. For anyone who takes cooking seriously, this alone makes it unacceptable.
The design choices make it clear this product was built for looks, not functionality. There is a deep crevice running across the front of the range that constantly traps crumbs and grease and is nearly impossible to keep clean, even with specialized tools. You also can’t hang a dish towel off the handle, something that should be a simple convenience in any kitchen. The racks are too small to fit two half-sheet pans side by side, which all my previous ranges were able to do. And the oven control button is placed in a way that makes it easy for small children to press and fiddle with, not to mention you need to press it a total of 4 times just to start the oven, which seems excessive.
Overall, I deeply regret investing in this product. It may be fine for someone who cooks rarely, but for avid or serious cooks, it’s simply not functional. I strongly advise others to look elsewhere.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Ricardo, Samsung Care, September 22, 2025
Hi Lauren, I can't imagine what you are going through right now with your range. Let us help. Here is a link for troubleshooting steps for your burners that don't have consistent heat; kindly click the embedded words. Samsung electric and induction cooktop temperature issues. https://www.samsung.com/us/support/troubleshoot/TSG10002324/?msockid=08e6a45904c26b1f3477b061055f6aec
Below is the link for troubleshooting steps for the control panel of your range that doesn't respond; kindly click the embedded words. Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven. https://www.samsung.com/us/support/troubleshoot/TSG10002418/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150800028) to help our team pull up your information when you message us. Thank you. -Ricardo
Below is the link for troubleshooting steps for the control panel of your range that doesn't respond; kindly click the embedded words. Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven. https://www.samsung.com/us/support/troubleshoot/TSG10002418/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150800028) to help our team pull up your information when you message us. Thank you. -Ricardo
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Range
on September 18, 2025
Posted by: Iohannem
from Cottonwood, Arizona
[This review was collected as part of a promotion.] Although I have always used Kenmore products in the past I am really enjoying how well my Samsung Range performs.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US