Customer reviews from Samsung US
Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,106 Reviews)
Rating breakdown 2,106 reviews
5 Stars
1,574
4 Stars
327
3 Stars
71
2 Stars
40
1 Star
94
91%of customers recommend this product.
(
1,414 out of
1,549)
Customer Reviews for Samsung - Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
4
Love the oven!
on January 31, 2024
Posted by: BridgeLady
[This review was collected as part of a promotion.] We’ve had our Samsung range about 3 months. I love the versatility of the oven - regular bake, convection, & air fryer. I also like the color. An area that needs improvement are the stove dial indicators. It’s hard to see the markings and hard to understand which dial is for which burner. We always need to put on a light to see the markings.
Written by a customer while visiting Samsung US
Customer Rating
4
Best bang for your buck Oven
on February 1, 2024
Posted by: JustCallMeBlake
[This review was collected as part of a promotion.] Have had this oven for three months. No complaints so far. The burners and over heat up very quickly. Love the air fry feature for our homemade wings. This isn’t really a negative thing just a thing that takes some getting used to. The front two burners have two individual burners. The knobs for these. Turn the knob lefts and it heats up one burner, turn it right and it turns on the entire burner. Not a bad thing, just takes some getting used to. Like the fact that I can turn off via the app or Alexa. You can turn on via these but you are still forced to press start on the oven. If you are looking at this oven, I would say it’s the best bang for your buck.
Written by a customer while visiting Samsung US
Customer Rating
4
Good quality range with some app specific features
on February 6, 2024
Posted by: rChiefsFan
from Kansas City, MO
[This review was collected as part of a promotion.] We bought our new stove/oven three weeks ago, and so far it is working really well! The stovetop is easy to clean, and the burners heat up quickly. The convection oven cooks really well and evenly.
This range is WiFi connected to the SmartThings app, and that's where I took a star off. We still probably have some more to learn, but something as easy as setting the clock has to be done through the app.
This range is WiFi connected to the SmartThings app, and that's where I took a star off. We still probably have some more to learn, but something as easy as setting the clock has to be done through the app.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
terrible quality glass
on February 6, 2024
Posted by: rachelb
from kissimmee, FL
I rented a house in Airbnb which had this stove. When the heating element was on, it caught a piece of aluminum foil that was on it. The foil melted on the glass part of the stove. I thought I would just be able to peel it off once the stove cooled off, but when I started peeling the aluminum foil, parts of the glass started coming off!!! I can't even understand how this could happen, or what kind of glass is used that it make it get ruined so easily. To make a long story short, I had to buy the owner of the apartment a new range, because of this piece of aluminum foil.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
3
Response from Samsung USBy SEA CARE, February 7, 2024
Hi Rachelb,
We appreciate you sharing your experience and for choosing Samsung for your range needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
We appreciate you sharing your experience and for choosing Samsung for your range needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Great Range
on February 7, 2024
Posted by: RCGA
from Tulsa Okla
[This review was collected as part of a promotion.] Best range I have ever owned. Love the griddle and the high power burner.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on February 17, 2024
Posted by: Stereoman981
[This review was collected as part of a promotion.] The stove is more than perfect ,however, not including a complete user's manual with the range is not acceptable.
Written by a customer while visiting Samsung US
Customer Rating
4
Great oven choice
on February 18, 2024
Posted by: Research shopper
[This review was collected as part of a promotion.] I bought this a month ago and couldn’t be happier. The built in air fryer works exactly as expected. The only thing keeping me from giving a 5 star review is that I’m old fashioned and would prefer an actual owners manual instead of having to go to the Samsung webpage to read about oven use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Big disappointment
on February 21, 2024
Posted by: None
from Indiana
Other previously owned glass top convection stoves were 5/5 My 1st Samsung stove will be my last Samsung stove. Bar tenderskeep cleaned other stoves not Samsung impossible to keep clean I want to cook not spend all my time cleaning the stove afterwards . cleaning food off the control panel is impossible the touchscreen is so sensitive the buttons activate. Stupid design cannot clean the stove . Flimsy drawer on bottom. Height adjustment plastic pieces cheap materials. I will go back to Fridgedaire Professional my last stove lasted 14 years. This Samsung will not last that long. I have had it 7 months. I’m am a serious stove7 day user.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
2
Response from Samsung USBy SEA CARE, February 22, 2024
Hi there,
We understand where you're coming from. Let's share with you some cleaning tips and tricks.
Below are instructions to clean the cooktop properly. Please watch the YouTube video and click on the hyperlinks for further help.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146878814, to help our team pull up your information.
Have a great day!
^Chrystel
We understand where you're coming from. Let's share with you some cleaning tips and tricks.
Below are instructions to clean the cooktop properly. Please watch the YouTube video and click on the hyperlinks for further help.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146878814, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US