Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
3
Nice features
on October 26, 2022
Posted by: RocklinRock
from Rocklin
[This review was collected as part of a promotion.] I have had this for approx 6 months, still learning how to use it. The stove works great, but the oven is very slow to heat up to temperature.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy Chrystel Mae, Samsung Care, November 1, 2022
We're glad to be of service, RocklinRock! Let's go ahead and take a look at how we can fix your range's temperature.
To help you with the temperature, kindly visit this link below: https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-takes-a-long-time-to-reach-set-temperature
I have also shared the user manual for your model to check the proper instruction for the control functions. Turn to pages 22-35 for reference: https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf
If you have questions or inquiries, please feel free to get back to us via the following options for assistance:
1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number 1145099190, to help our team pull up your information.
[This review was collected as part of a promotion.] I cook everyday and my last so called state of the art range drove me insane. Temps always off, things manfunctiong etc. Went out and bought mu samsung and so happy I did. Range top is excellent, controls (knobs) are precise, calibrated to size of pan. Oh, but this oven a true dream. Comes with air fry, dehydrate, self clean and steam clean. Clean up is a breeze and temps stay exact. Now every appliance in my kitchen is a samsung and will never go with anyone else. Thanks samsung for fantastic quality products.
[This review was collected as part of a promotion.] Love smart features with exception of the fact that you have to turn it back on after each use. It does no good to be able to preheat through wifi if you happen to have forgotten to turn it on again after last use.
[This review was collected as part of a promotion.] Our old stove died after 19 years! Wanted something that could do it all and we are not disappointed! We have the gas stove and absolutely love it!! I highly recommend this product!
[This review was collected as part of a promotion.] I love the range. All of the features are easy to use. The top is easy to take care of. Just love it.
[This review was collected as part of a promotion.] Love the stove but I would suggest to Samsung that if you sell a pricer stove with the air fry feature that you include the air fry basket & tray that is needed to use this feature.