Customer reviews from Samsung US
Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Average customer rating
4.5
(2,157 Reviews)
Rating breakdown 2,157 reviews
5 Stars
1,602
4 Stars
333
3 Stars
75
2 Stars
45
1 Star
102
91%of customers recommend this product.
(
1,436 out of
1,581)
Customer Reviews for Samsung - 30 in. Wide 5 Burner Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry and Convection - Stainless Steel
Customer Rating
4
Stovetop / Oven Reciew
on October 6, 2025
Posted by: TexChef
from Houston, TX
[This review was collected as part of a promotion.] So far, we love our new oven / stovetop. As a digital model, it's relatively easy to operate, has a number of cook settings that allow us to make great food no matter what it is, and we love the (gas) stovetop.
My wife didn't think that the griddle was going to work for her because she's seen grating-replacenent griddles before and they had spotty heat. This one is pretty even and works really well.
The oven portion will hold a whole turkey plus some extra room for sides if needed. Definitely plenty of space in there.
We were disappointed that it didn't come with the air fry pans since it is air fry capable and that they are so expensive! So, we're getting air fry pans, but it's sure not going to be the ones offered by Samsung.
There is a remote app for the unit, but it's of limited use. If you have little kids, you'll feel better because it can tell you when the stove or oven is turned on. If you forget to tuen off the oven frequently, you can do that from the app, too (not the stovetop, though).
But overall, the app doesn't really do much. Set the over to ore-heat, the above things, and turn on the oven light (?) are basically what you can do.
But as a stovetop & oven, we really like this one and haven't had any problems with it at all.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 6, 2025
Posted by: Cinsationalcakes
[This review was collected as part of a promotion.] Very satisfied with this gas range, provides excellent reading and convenient cooking settings. The built in air fryer is especially useful. The sleek black stainless steel fits in seamlessly with my existing appliances. The large oven is perfect for preparing holiday and family gathering meals.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worthy Purchase
on October 6, 2025
Posted by: Romaie
[This review was collected as part of a promotion.] Burners are powerful and great. Been a long time since I 've had a stove (2011) and this one is a beast. Everything heats up fast, still figuring out the wifi aspect so can't say if it is unecessary or not. The black chrome is amazing. Definitely liking this stove alot.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on October 6, 2025
Posted by: hyanke
[This review was collected as part of a promotion.] Beautiful range! An upgrade from our old Samsung range. Flawless cooking- and much quicker as well! Love that I can preheat the oven from my phone. Sleek design and has all the space needed on the cooktop. The keep warm feature on the cooktop is a nice touch!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Range Works Perfect
on October 6, 2025
Posted by: Wizsap
from Fayetteville, AR
[This review was collected as part of a promotion.] Works great, fast efficient heating. Only issue to mention have to hold down start button where soft press works on all others. Not a deal breaker just annoying to get used too.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great stove
on October 6, 2025
Posted by: Olga
[This review was collected as part of a promotion.] I love ❤️ this stove. Works great, cooks fast and it is very attractive. The price was right for me.
Written by a customer while visiting Samsung US
Customer Rating
1
Malfunctioning Buttons
on October 4, 2025
Posted by: Melissa
from Charleston, SC
My oven is 2 months old and the buttons never work and the cooktop always looks dirty. I would not recommend this oven
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
1
Response from Samsung USBy SEA Care, October 6, 2025
Hi Melissa,
Thank you for taking the time to share your experience with us. We understand how important it is for your range to work as expected, especially with a newer appliance, and we want to make sure this gets addressed properly.
For the unresponsive control panel, please refer to the guide below for step-by-step troubleshooting support. Please click on the embedded links for additional support.
Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven http://www.samsung.com/us/support/troubleshoot/TSG10002418/
For keeping the cooktop clean, you can check the user manual on pages 46–48 for the recommended cleaning instructions.
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150942161) to help our team pull up your information.
Thank you.
^Camille
Thank you for taking the time to share your experience with us. We understand how important it is for your range to work as expected, especially with a newer appliance, and we want to make sure this gets addressed properly.
For the unresponsive control panel, please refer to the guide below for step-by-step troubleshooting support. Please click on the embedded links for additional support.
Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven http://www.samsung.com/us/support/troubleshoot/TSG10002418/
For keeping the cooktop clean, you can check the user manual on pages 46–48 for the recommended cleaning instructions.
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150942161) to help our team pull up your information.
Thank you.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung top quality
on September 30, 2025
Posted by: KCHAN
[This review was collected as part of a promotion.] Love added features digitally the best ever oven I have cooked with
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US